This guarantees a greater degree of flexibility for Memorial Hospital. On the contrary, the decentralized plan of the organization relies on a team environment to build relationships at different levels of the hospital. Employees in each area have autonomy to make effective business decisions, especially in the area of patient care. This encourages team members to exercise critical thinking, creativity, and also accommodates to autonomy. In addition, the decentralization utilizes employees with a variety of expertise to handle various areas of the hospital operations.
HRLR 820 Case #25: Employee Layoffs at St. Mary’s Hospital Kim, Jungtai 1. Background St. Mary’s Hospital, which was established in 1908, is now the third largest hospital in a northwestern city. The management status had been stable since the hospital was founded, but in the recent year they encountered critical financial symptoms and met serious environmental challenges. These things have given rise to a crisis at the hospital. The Board of Directors recommended Robert Barry who has been the CEO of the hospital for 11 years that he consider laying off up to 10% of the hospital’s employees.
Interwest Healthcare provides a good to the public. Brickley, Smith and Zimmerman (2009) define goods as “the things that people value” (p. 22). In the case of Interwest Healthcare CFO Singh and CEO Manzoni value the data contained in the management information system while the hospital administration and staff value patient services; the data or patient services are the utility which the individuals in each group are seeking. In order to offer solutions to correct the discrepancies between the two groups, the CFO and CEO and the hospital employees, a consultant would need to analyze several aspects of the situation and could utilize several types of analysis. An consultant could look at economic choice, marginal costs and benefits or the opportunity costs associated with each choice the individuals make.
It was decided that with the cost of 75 million, they would expand the hospital to 248 beds. With a board of seven members, it was decided that Donald Dale will be the CEO in the meantime while they found a permanent person. This was after the loss of one of the executives which had an illness and it affected her work. The hospital was losing money. Donald Dale took on the job and decided to partner up with the human resource director, Louise Ogbonna.
An Institute of Medicine report estimates that medical errors cost the nation 17 billion dollars in preventable medical errors each year (“A Guide,” 2011). In addition, these errors rob the medical community of the trust and confidence of its patients. This paper will explore: why the Joint Commission goals are important, examples of problems that have been experienced, potential hindrances to meeting these goals, and strategies to help maintain adherence to these goals. It goes without saying that it is of paramount importance to the safety and well-being of a patient to be correctly identified and to have medications administered safely. There are hundreds of patients in a hospital; and at any given time there may be several with the same last name.
Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
It also shows the important bases of the customers for continuous service improvement and dedicated customer efforts. It is recognized with the sufficient in-house experts to meet the market abilities and its requirements. It helps to provide high quality integration, large size of sample group; it has the ability to integrate successfully with the customers. The company also achieves important objectives with proper integration and methods such as:- * It improves the customer satisfaction through their feedback by providing better outputs. * It helps to achieve high level of performance and better quality standards.
The production of the facility has to flourish for the cost of the hospital to be in the black and not the red. The cost of the daily procedures should not exceed the profit from the facility. The manager of that organization has the patients and employees' safety in mind with the expectations of the role the facility has for the community. He or she has to have a high quality of the environment so the success of the facility has the best operation along with the patients outcome. The significant aspect related to health care management I gained from class The aspects related to health care management that I gained from this class at University of Phoenix is that the managers
Academic and Professional Goals Alan M. Gavami Walden University Dr. Miriam Ross Academic and Professional Goals Currently, I make positive societal change with one patient at a time by showing genuine care and understanding of how they are different with different needs. This is one reason of several that I chose Walden University, since Walden has a keen awareness and teaching on multicultural competence, I find this to be Paramount. Managers in today’s healthcare environment are much more involved in management, planning, cost containment and efficiency, while providing a better work environment for the hospital staff, and better care for the patients and their family. The skills I expect to gain through getting my master’s with Walden University should give me the ability to recognize and understand problems we face on daily bases in the healthcare system. With this knowledge I plan to work toward a more cost effective and delivery system with healthcare provided to the patient population.
To improve this experience could lead to a positive improvement from a lot of work related practices, for example safety, efficiency, quality, staff vitality and financial strength. Listen and pay attention to your customers, at the end of the day they pay your bills. Their comments and points of view on their experiences can highlight the urgency for a change, it can also engage the hearts of staff, and their output can be a very valuable asset to any strategy to improve patient and family experience. Why are HCAHPS important? You are in the people business and because of this, People represent a big intangible asset for your organization that could improve or decline the value of your everyday practices.