COMM/215 Case Study: Hiring Employees

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Case Study Analysis COMM/215 10/05/13 Robinson Background In this scenario we have a new recruiter (Carl Robins) and possibly HR manager in an organization that has multiple departments. He has been with the company six months and decided to hire 15 employees for Monica Carolls who is Operation supervisor. Mr. Robins recruited these individuals in early April and wanted them working by July. On May 15th Ms Carolls gave Mr. Robins the requirements she needed for the hiring process. On or after May 27th Mr. Robins reviewed the trainee files and noticed many discrepancies. He realized the room needed to conduct the orientation was reserved as well. The new hire orientation was to be carried out on June 15th. This leaves Mr. Robins with…show more content…
Putting them through a basic “check the block” type of course will not help them with their current or future positions. All levels of an organization must value training programs. Poor training fosters low quality work. The scenario shows ABC’s lack of investment in employee…show more content…
There are four competencies an HR manager should have. These are: Strategic positioner- knowledgeable about outside trends and the ability to bring them to the organization. Credible Activist- someone with an opinion and vision where trust is earned through business acumen and technical ability. Capacity builder- the ability to merge individual abilities to create capabilities. Change Champion- makes sure the organization is keeping up and adapting. Recommendation If I were Carl Robins I would immediately notify Ms. Carolls of the discrepancies. I would push back the new hire orientation and immediately notify the new hires of the new orientation date. Next I would schedule the remaining drug screenings. I would complete the files of those that have been drug screened and reserve a room. If a training room can be reserved I would train the number of employees that matches the number of adequate training manuals. If I were Ms Carolls I would have periodically tracked Mr. Robins’ progress to see if he was on track, especially because he’s new. I would have all of my operational processes in writing and easy to access and follow. I would request progress reports as well. Ultimately I would fire Mr. Robins for his lack of planning and
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