Business Admin Level 2 Unit 3

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Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. Word processing software to create a variety of documents. In my workplace we use Microsoft Word/Publisher. I also use Excel spreadsheets to record and calculate information. The internet is often used for research and information. Sending and receiving emails. 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? Administrative tasks can be completed quickly, efficiently and be produced to a professional high standard using the various templates that are available. Documents can be personalised to reflect a company image and to make the information easy to view. Information can be shared quickly between people and businesses. Documents can be altered quickly if needed without disrupting the rest of the document. Spelling and grammar can be checked quickly using spell checkers. Businesses become more efficient when the use of IT technology is optimised. It also promotes a professional image to others. Section 2 – Understand how to manage electronic and paper-based information 1. Explain the purpose of agreeing objectives and deadlines when researching information. If possible, refer to specific examples from research tasks you have worked on to support your answer. If objectives and deadlines are not agreed before a task is completed the researcher and person requiring the information may have totally different ideas of what actual information is required and how much detail is required, also the format in which the results are to be presented. In the school where
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