Authors Pearce and Robinson (2009) suggest, a balanced scorecard “Is a set of measures that are directly linked to the company’s strategy,” “Directs a company to link its own long-term strategy with tangible goals and actions,” and “Provides a framework to translate a strategy into operational terms” (p. 202). A balanced scorecard is comprised of four perceptions: financial, customer, internal business process, and learning and growth (Pearce & Robinson, 2009). Utilizing Kaplan and Norton’s development of the balance scorecard AB Cleaners (ABC) evaluated its strategies relative to their mission and vision. The preceding matrix echoes ABC’s measurements, its targets, and supporting initiatives for each of the four perspectives associated with the
2. Question: (TCO 1) The first phase of Porter’s recommended process for evaluating the company is: 3. Question: (TCO 2) Change management is the approach to plan, _______, ________, manage, measure, and sustain changes in business processes and work. 4. Question: (TCO 2) According to Porter’s model, which of the following are forces driving industry competition?
a. Opportunities: investment opportunities; enhancing revenues (global branding, marketing flexibility, advantages of scale and scope); reducing operating costs (low cost materials, labor, flexibility in global site selection, flexibility in sourcing and production, economies of scale and scope, economies of vertical integration); multinational business strategy (following the customer, leading the customer, following the leader, going local) b. Risks: differences in legal, accounting, and tax systems; differences in personnel management (i.e. HR practices); differences in marketing; differences in distribution; differences in financial markets; differences in corporate governance 2. Given the following Euro to $ Exchange rate of 1.46, what is the information contained in this quote?
DAKG Supply Chain Management in a Service-oriented Company Table of Contents I. Executive Summary 3 II. Situational Analysis 4 III. Major Problem and Supporting Analysis 16 IV. Major Assumptions 20 V. Possible Solutions 21 VI.
As this market sector is highly competitive the company follows a prospector strategy, which is the most forceful of the four main aggressive business strategies. This calls for maximizing expansion into new markets and robust promotional activities that generate new opportunities. Consequently, its organizational structure is highly decentralized in order to allow greater autonomy of the various divisions in seeking a greater market share. Other characteristics of this strategy are headhunting new talent, often in an opportunistic manner from the competition, high product failure or rejection by the target market, and price skimming in order to recapture overhead and R & D costs. Motors and More’s center of operations are located in the southern United States in a municipality with a population not exceeding 30,000 and has a low
MGT 498 Final Exam Latest 1. According to Porter, the corporation is most concerned with • the aggregate level of demand for a product line • the amount of pressure from the societal environment • the intensity of competition within its industry • a market's position on its life cycle 2. Which strategy specifies the firm's overall direction in terms of its general orientation toward growth, the industries or markets in which it competes, and the manner in which it coordinates activities and transfers resources among business units? • Corporate • Divisional • Functional • Organizational 3. Which is the MOST commonly used measure of corporate performance (in terms of profit)?
It is important to note that this approach is created by upper management and is persistent for the flow or chain of command. A performance organization focuses on three areas a performance. The financial, product and shareholders return. In contrast to the learning organization where the goals of the company our two and still performance appraisal, problem-solving, openness, trustworthiness and information, performance
Political Factor • BHP Billiton is a global resources company that is susceptible to political risk factors in all markets. Political factors can have a big impact on the company’s stated key drivers: license to operate, project pipeline, growth options and world class assets. Governments have the ability to increase taxes which can adversely affect operations. Chile introduced a new 5% mining tax “royalty” which applies to operating taxable income from mining.BHP owns and operates the Escondida cooper mine in Chile, which the company states is the largest source of cooper in the world. The mandated tax adds uncertainty to profit projections for the base metals product division of the company.
Consumer Loyalty C. Repurchase Intent III. Measuring Consumer Ethnocentrism A. A-S Scale/E-Scale B. CETSCALE 1. History/Development 2. 17 Item & 10 Item Scale IV. Consumer Ethnocentric Marketing Strategies V. Conclusion The Effect of Ethnocentrism Consumer ethnocentrism is a behavior displayed by consumers in one country towards products that come from another country focusing on the opinion that “our” products are better than “yours” which affects company strategies when trying to market to consumers and is an ethnically prejudiced judgment (Larmore & Walker, 2015).
Mission Statement IV. External Audit a. Opportunities b. Threats c. CPM matrix d. EFE matrix V. Internal Audit a. Strengths b.