1.2 - A relationship between a manager and a social care worker. A relationship between a social care worker and a service user. Outcome 2 2.1 - It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description. 2.2 - By following our company’s policies and procedures based on sector standards and guidelines; following our individual’s care plans and reading the code of conduct it’s all about protecting the vulnerable.
Learning from your past and other colleagues advice gives you a better knowledge and understanding of how to deal with situations efficiently and carefully e.g. If a client was refusing food or if a client had become violent, reflective practice plays a great part in developing skills to deal with many situations. 1.3 Explain how standards inform reflective practice in adult social care Standards such as Essential standards, codes of practice for social care workers etc tell us exactly what is expected of us while we are at work. Standards inform reflective practice by me evaluating my own work, performance, knowledge and skills against relevant standards helps to measure exactly what is expected of me identifying
They are of equal importance in a professional development scenario: we need to consider our :Knowledge- what we know or do not know.Skills- how able we are at doing something or not.Practices- how we behave or perform a task.HOW WELL OWN KNOWLEDGE, SKILLS AND UNDERSTANDING MEET STANDARDS.We cannot move forward, if we don’t know where we are now. It’s important that you do measure or monitor your knowledge, understanding, conduct and competence. For your own personal and professional development and also for the health, safety and well being to the people you work with. To do this, you need to regularly reflect and evaluate how you compare with standards.DEMONSTRATION TO REFLECT ON WORK ACTIVITIESReflection on action, which is reflecting on an activity after it has happened. Reflecting on action allow you to learn from what has happened.
Verbal hand over from manager. Before you meet or start a new service we would always contact are manager to find out the individual needs and health problems they have, this is very effective as you have very important information on the service user before you meet and have an understanding of what care is needed to give them the best care they deserve. Asking and observing the individual. This would allow the career to establish their usual language and to see for themselves if the service user is hard of hearing or visually impaired. Care plan.
Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of the job role. The job role (can also be referred to as a job description or job specification) defines the functions of the worker. If these are not worked to or not in place then individuals may not be looked after appropriately, their needs may not be met, accidents could happen etc. 2.2 Outline what is meant by agreed ways of working . Agreed ways of working include policies and procedures based on sectors standards and guidelines and individual care plans where these exist; they may be less formally documented with micro- employers 2.3 Explain the importance of full and up-to-date details of agreed ways of working.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communicating with someone who is non verbal or deaf can be very difficult as they cannot tell your there needs, getting used to the person is important so you gets used to different things they do to communicate with you. 1.2 Explain how effective communication affects all aspects of own work Effective communication is to understand service user and assist them in according to that. Nothing can be done properly without a complete communication. As a care worker, if I could not be able to communicate with my service user because of communication barrier then the service would be unsuccessful.
BSBMGT502B MANAGE PEOPLE ASSIGNMENT Activity 1 Workplace Policies and Procedures a. What are your organisation’s policies and procedures regarding counselling underperforming employees? The term counselling refers to the discussion and investigation of problems which affect an employee’s work performance or behaviour in an effort to discover answers to on-the-job problems. COUNSELLING POLICY 1. Counselling will offer support in ensuring employees reach the required standards of their roles and to be more independent and capable of resolving their own problems.
The understanding of where the organization is trying to go and what they want to achieve places the employees in the position to be held accountable. It is
Employers advertising, post up a clear job descriptions what explains the requirements for that role to help it maintain a high standard of care if workers are not keeping up to task or over doing work within their job role could jepardise their position or even put risk to the service user at hand. Concluding that working within the agreed scope of your job entitles you to gain more knowledge of areas that you are required of you and an understanding of how to manage your team effectively and consistently. 3.1 it is important to work in partnership with others because their profession can enhace a beteer outcome for the service user and also yourself as theres many kinds of partnerships with different people you can only work according to your scope of the job role, but the too also would have the same scope of the job in their job description, giving these into consideration you can carry out a job without predjudice and effectively build a positive work relationship. Having good team work does require some understanding boundries within the team , this can be: * roles and
It is a legal obligation which sets a basic standard of care to prioritise the safety, welfare and interests of the people using their services. This does not just apply to the care establishment that is providing the services of care but also the individual care workers within the establishment. Finally the employer also has a duty of care to their staff. 1.2 Describe how the duty of care affects own work role. Within my work role duty of care sets routine and requirements I have to adhere to in the process of giving my services to the service user.