The coverage of these levels is intended to guarantee the entire business will be in complete agreement of all applicable regulations and laws also are own internal rules and principles. The success of the project will be evaluated with qualitative and quantitative methods like questionnaires, peer reviews and observation. We will gather opinions of the employee’s companywide through questionnaires. The managers will be interviewed either in person or by phone. How the end users use the new platform system will be out served by the developers.
April 25, 2012 Apollo Shoes, Inc.- 100 Shoe Plaza Shoetown, ME 00001 This letter is to confirm our understanding of the terms of our engagement and the nature and limitations of the services our firm will provide to you and your company until mutually changed. Scope Limitations Our engagement cannot be relied upon to disclose errors, fraud, or illegal acts that may exist. We will inform you of any such material errors or any fraud or illegal acts that comes to our attention. Agreed Upon Services We will review your company’s balance sheet as of December 31, 2011, and the related statements of operations, retained earnings (deficit), and cash flows for the year ended 2011, in accordance with Statements on Standards for Accounting
AUDIT PROGRAM DESIGN ACC/546 Anderson, Olds, Watershed, CPAs 111 Rock St Denver, CO 80465 Larry Lancaster Apollo Shoes, Inc 100 Shoe Plaza Shoetown, ME 00001 Mr. Lancaster The audit of financial statements will assess the internal controls in use by the organization and mandated by the Sarbanes-Oxley Act (SOX) of 2002. The purpose of SOX is to incorporate corporate responsibility relating to issues of financial reporting. Section 404 focuses on the internal controls that have been implemented by the company as the internal controls are designed to protect the organizations assets from loss. The internal controls also help the organization to streamline processes so that organizational goals can be achieved with the best rate of return when using available assets. This letter serves to provide Mr. Lancaster with an overview of section 404 and other regulations that relate to the audit of internal controls as well as a synopsis of internal control risks that have and will be identified within Apollo Shoes Inc.
We are supported by policies that clearly state how we will treat our customers. Commitment is achieved when employees are totally focused on meeting the customer’s needs. Excellent service comes from training to know who our customers are and how best to exceed their expectations.” Kerby, Kaske, Hubbard, and Spohn CUSTOMER SERVICE: The Good, The Bad and the Ugly! We are going to view three film clips showing examples of customer service in various settings. After each clip, we will give you a minute to jot down your responses to the following questions as they relate to the clip: ➢ What assumptions about the customer does the service provider reveal by his/her behavior?
310.2 - ETHICS I. Competency 310.2.3: Ethics Programs A. Standards & Procedures The code of ethics can only be defined upon the establishment of a company mission/ vision statement, at which point policies and procedures can then be aligned with this vision. When a clear, consistent direction is defined, it is much easier to provide proper ethics training for current and future employees, as well as ensure that both employees and clients alike are treated fairly/ equally. An ethics and corporate governance officer at the executive level shall be specifically designated to undertake the task of designing, executing, and monitoring the implementation of such an ethics code. This code shall cover all aspects of corporate behavior, from discrimination, sexual harassment, conflict of interest, et cetera.
Ask if the customer will allow us to send the faulty item to our quality department for testing 5. When you have all the details about the complaint, ask the customer how they would like it to be resolved. To Manage Refund or Replacements: 1. No product replacements are within all staff members authority 2. All staff members can use their professional judgement and refund and additional 10% of the value of the faulty product up to a maximum value of $25.
(2) The party must (a) follow rule 44, but is not required to give evidence in an affidavit or statutory declaration; and (b) give at least six dates, within the period specified by the Division, on which the party is available to start or continue the proceeding. (3) If the party wants to make an application two working days or less before the proceeding, the party must appear at the proceeding and make the application orally. Therefore, in Jose’s application of rescheduling, he must: 1. Explain why he want to change the date of his hearing; 2. He should first contact the IRB Registry office to find out which weeks or months the IRB has available for hearings.
generally accepted accounting principles. Our audit will be conducted in accordance with auditing standards generally accepted in the United States of America and will include reviews, examinations, and tests of your accounting records; as well as, any other procedures we deem necessary to allow us to express an opinion. If, for any reason, our opinion is other than unqualified, we will discuss the reasons with you in advance. If, for any reason, we are unable to complete the audit or are cannot or have not formed an opinion, we retain the option to decline to express an
This Code of Ethics is supposed to comply with the requirements of Section 406 of Sarbanes-Oakley Act of 2002 and is not meant to replace the Company Code of Ethics updated in 2012. (UAC (b), 2012) Company Code of Ethics 2012 is applied to all employees of the company, officers and directors including its subsidiary (UAC, 2012) and is being reviewed annually for applicable modifications. Latest modification is done in November 2011. Why Ethics? Business ethics has been defined as a behavior that business holds on in its every day dealings with the
Each employee will sign stating that they have received and understand the policies and procedure that have been set before them. (See figure 2) This manual will be given to all new employees when they are hired. This will eliminate any potential problems from arising. It will also, give the employees and upper management the opportunity to ask and resolve any potential problems that may