How To Write An Example Of Apology Letter

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Premium Tiles 11180 Bridgeport Road Tel: (604) 270-4993 Richmond, BC V6X 1T2 July 18, 2012 Mr. Brian Creighton 9260 Bridgeport Road Richmond, BC V6X 1S1 Dear Mr. Creighton: Thank you for your feedback regarding our product quality and customer service. I apologize for the damaged tile, and understand the inconvenience for your business. The new tile has been shipped and will arrive within twelve to fourteen business days. We will reimburse the return shipping cost. Please include a copy of the shipping receipt when ship the damaged titles back to us. You will receive a cheque in 7 business days after we receive the returned tiles. According to company policy, customers who order more than 8000 square feet

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