Hlten502B Apply Effective Communication Skills in Nursing Practice

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Student No: Name: HLT51607 – Diploma of Nursing HLTEN502B Apply Effective Communication Skills in Nursing Practice Assessment information Semester 1 2013 1(b) Accompanying questions (REFERENCES MUST BE PROVIDED FOR EVERY QUESTION): 1. Identify 3 factors that facilitated this communication process and justify why you identified these as facilitating factors (100 words). 2. Identify 3 factors that have inhibited this communication process and justify why you identified these as inhibiting factors (100 words). 3. Discuss how the nurse manages to include the family/carer in the conversation without breaching principles of confidentiality? (50-100 words). Nurse asked open questions which daughter could respond to, the nurse gained consent by asking patient if she was ok to be questioned prior to admission. Informed consent of her daughter presence as she came in with her and was is holding hands. 4. The nurse suggested the involvement of a particular therapist. Who was this and what is their role in this scenario to assist Sharon? (50-100 words). The nurse referred patient to a speech pathologist for slurred speech and difficulty swallowing. A speech pathologist will be able to assess Sharon ability to communicate and swallow. After which they can implement therapies to assist in improving her swallowing ability and slurred speech, they will also educate the patient. 5. Identify 3 therapeutic communication skills that the nurse used whilst communicating with Sharon and her family and how the nurse evaluated the effectiveness of her actions (50 words). 1. Touch of leg in appropriate manner to provide emotional support. 2. Open ended questions-‘What brought you to hospital?’, ‘Do you have any further concerns?’ 3. Express empathy-offering tissue and a

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