Communication methods can include verbal and non-verbal communication. Use eye contact, as appropriate, touch and physical gestures, being aware at all times of your own body language. Be aware of the beliefs and values of the individual you are communication with and use the vocabulary that is suited to the individual, for example you would use different vocabulary with a young person than an elderly person. 1.2 Explain how effective communication affects all aspects of own work. Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs.
Sexual orientation Diversity – Diversity is essentially about difference. Everyone is a unique individual and in many ways different to those around them. Good health and social care services not only recognise uniqueness, but also celebrate diversity, recognising the value of difference. Inclusion – This refers to practice which seeks to challenge the mechanisms of oppression, and ensure equality and positive outcomes for individuals. People need to feel that they are included – that they are in control of their own lives and that they are included in their community and wider society.
With groups it can affect organisations, communities and society as a whole. Even the people who inflict discrimination can be affected by negative impact -they could fail to experience the benefits of diversity, equality and inclusion. It could also affect their broadening of their horizons. Negative impact can be :- Loss of self esteem Poor self image Confusion, anger and depression Disempowerment Loss of motivation, achievement Missed opportunities Marginalisation 1.3 The importance of inclusive practice is it enables people to be valued, confident, feel safe and have all their needs met. They can then participate in society without feeling prejudice or
1.Explain what is meant by: -diversity -equality -inclusion -discrimination Diversity means difference.Even though people have things in common,they are different and unique and diversity is about recognising and valuing the differencesDiversity consists of visible and non-visible factors like background,cultures,personality and is also protected under discrimination legislation in terms of race ,disability,sexual orientetion ,age, gender,religion. By recognising and understanding our individual differences and embracing them, we create a productive environment in which everybody feels valued. Equality means treating everybody in accordance with their needs ,equal rights,preventing discrimination and giving the same opportunity for
For example elderly people may need different aspects of care. Some people may speak a different language and so this is a barrier that we can overcome by finding people who can communicate with these people in order to give them the care method or treatment that they need. 1.2 Respecting and promoting individual views: This means that all views of the service user are respected . These views could be that the service user is not allowed to show their hair or their head or chest and so they cover themselves up. Some people are not allowed to do or eat certain things so these views need to be respected by adding choice to things like daily activities or routines and
DEM313.1 Q1. Explain why it is important to recognise and respect an individual’s heritage. When working in a social care environment it is important to recognise and respect an individual’s heritage as it is one of the factors that makes them who they are, if we learn about a person’s heritage we can use it to identify their character, likes and dislikes and habits. By recognising and respecting heritage we will be enabling each individual to be themselves and feel accepted within the environment. Q2.
Each person is unique, with their own personal values and beliefs shaped by a number of factors that include culture, religion, and personal experiences. We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. 1.2 Explain why it is important to work in a way that embeds person-centred values. Working with an individual service user and others who are involved with them to help find out the individuals
PERSON- CENTRED CARE PERSON- CENTRED CARE Definition Definition Ai Person centred values relate to our personal principles, morals, and ideals—that is, what we consider to be important. Each person is unique, with their own personal values and beliefs shaped by a number of factors that include culture, religion, and personal experiences. We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. Importance in social care Aii All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is and the residents involved. They should always be present throughout their Planning session.
They can value and celebrate differences in others rather than maintain an ethnocentric stance and can demonstrate comfort with differences between themselves and others. They have an awareness of personal and professional limitations that may warrant the referral of a client to another victim service provider or agency that can best meet the clients' needs. Self-awareness also helps in understanding the process of cultural identity formation and helps guard against stereotyping. As one develops the diversity within one’s own group, one can be more open to the diversity within other groups. Cultural competence also requires victim service providers to appreciate how workers need to move from cultural awareness to cultural sensitivity before achieving cultural competence, and to evaluate growth and development throughout these different levels of cultural competence in practice.
· Understand the importance of appropriate communication[->0]. Cultural Awareness An essential skill in the provision of culturally appropriate services, cultural awareness entails an understanding of how a person's culture may inform their values, behaviour, beliefs and basic assumptions. Cultural awareness recognises that we are all shaped by our cultural background, which influences how we interpret the world around us, perceive ourselves and relate to other people. You don't need to be an expert in every culture or have all the answers to be culturally aware; rather, cultural awareness helps you to explore cultural issues with your care recipients more sensitively. Information about specific cultural practices will help to increase your cultural knowledge by providing an overview of cultural characteristics and issues.