Why Online Expansion

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Viability of product or service Business Case The Flower Shop and Gifts is a small town gift shop looking to expand online in order to open up other avenues for selling products. Online expansion will help increase profit margins and decrease advertising expenses. The decision to expand to online sales is consider an aggressive marketing tool for sales and cost efficient e-mail marketing. The overall goal is to create a useful website to provide products and information to a wider range a clientele. The website will be designed to give each online customer an in store experience. Why Online An online business expansion will create an awareness of products and services provided to current and prospective customers. Expanding to the internet will help reach a larger customer base and provide the option to view the products to purchase. Advantages With online expansion the will have the ability to target a larger market with less advertising expenses. We will be able to use social media such as Facebook and Pinterest to display new products available through our website. This will allow us to increase our customer base outside our normal in store sales. Disadvantages Timing is everything with online expansion. The design and maintenance of an online expansion can be very demanding. The website expansion will need to be during the slower times. Holidays are the busiest time of the year. This expansion will need to be scheduled during the slower summer months. The additional design will need to outsourced. Outsourcing can be costly, so the maintenance of the website will need to be in house in order to keep cost down and also keep the latest trends available to customers and ensure the best service. Current Online Competitor Assessment Trends& Concepts We will differentiate ourselves by marketing unique products of high quality and affordable

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