The responsiveness to consumer’s demand Tesco is always aware of what people need, what products they would like to purchase from the stores. For this, Tesco is using primary research methods like surveys, in which people can say what their demands are as well as the secondary research methods like use of gathered data. The use of ICT in the supply chain Tesco is well known for its use of ICT to distribute its products. Their big advantage is that many people are pleased with the company, because they are allowed to shop from wherever they want, as long as they have an access to the internet. Tesco's website allow people to search through the products, that customers can order through the Tesco Direct or go for it to the store.
User Friendly The developers of this new off the shelf software designed it to be very user friendly. The new user setup feature allows a user with a virtual orientation course of instruction. Most of the program’s features may be activated by the left or right click of a
Information may be updated at any time so long as the customer is able to provide their Customer ID, AccNumber and Password. Along with the customer registration form, an addition form is also filled in to start the billing of the account which is shown in figure 2. This form records the typing of billing whether paper or email, payment method, Billing Address, etc. A Customer representative is responsible for logging both the ARF and billing form into the system so that account expenses can be calculated and billing to each account maybe added accordingly. Every month after billing cycle, a billing report of all expenses of each account is created and delivered to the DT Head office to be analysed, after that, the billing report is separated into the individual invoices where it is sent off to each customer depending on their billing method and delivery method.
Having an online website is great advantage as It allows customers to shop at all hours and have access to purchase all products. If for example you go into to buy a product and it is out of stock you have the option to go online and still get what you need. Additionally, the option to shop online addresses the various different customer demographics, such as individuals who are disabled, as online shopping could make shopping for groceries and other necessities a lot easier for such individuals. Therefore it is evident that technological factors have increased customer satisfaction by providing customers with an alternate shopping method. The stores can be affected in either a good or bad way by Technological factors.
The internet offers competitive pricing, easy access and convenience, customers can personalize services. The worldwide web not only features products but also services that allow consumers to pay their utility, credit card, mortgage and car bills online. Customers can search travel destinations and make reservations for airfare, hotels, and rental cars from the comfort of their own home. Technology advancements have made connecting to the internet easier and affordable; many businesses offer hot spots for Wi-Fi access. More and more companies are using the internet to promote new products and services.
Snake….it’s what’s for dinner. This is just one of many facts learned about the New World Colonials by exploring the well organized and user-friendly website,” America in 1607: Jamestown and the Powhatan” developed by National Geographic. The website is a wealth of information and unbelievable facts detailed through images, videos and reading. The website was obviously built with users in mind. Options such as Drag-to-Explore cursors and headers to use for navigating make this one of the easiest to use websites I’ve encountered.
tracking data So, how can you keep track of finances and make sure everyone can access it? find a system – Ideally you want an easy-to-follow and fool-proof place to store your data – a program like QuickBooks (quickbooks.intuit.com) has online availability so more than one user can sign in and check finances or add data for a monthly fee. You may also keep an excel file in Google Docs (docs.google.com) that users can easily access and update from anywhere for free. keep it visible – If not all users
This information includes customer name, phone number, delivery address, email, type of organization, and a designated order number for references. Since each order have to through several different departments, it is critical for us to maintain and share this information with all of their employees. GoldMine enables instant access to company-centric view of customer and contact information, including complete histories, sales, and calls (FrontRange Solution 2007). Macromedia Dreamweaver MX is a professional visual editor for creating and managing websites and pages. With Dreamweaver, you can create pages that can be viewed on any browser, any platform.
The authors continue to explain the act had nothing to do with fighting terrorism to its core but rather it rolled back the unwanted checks on power the FBI had. The provisions the patriot act had were: easy to access records, expansion of the “pen register” exception in wiretap law, expansion of the intelligence exception in the wiretap law, and more secret searches. Easy to access records give the power of forcing anyone to hand over records on customers including financial records, medical history, internet usage, and travel patterns. The expansion of the “pen register” explains that the FBI does not need probable cause to perform a wiretap. Expansion of intelligence refers to the power of the government not needing to justify a wiretap or physical search.
Amazon focuses on convenience, selection range, and price. “We seek to offer the Earth's Biggest Selection and to be the Earth's most customer-centric company, where customers can find and discover anything they may want to buy online”. In addition to the direct retailing services, Amazon allows other small and medium sized businesses to sell their products through the company’s websites. The customers and business are able to complete their orders and transactions in Amazon’s websites. Other individuals such as authors, musicians, and filmmakers are also able to sell their products using the same platform.