Values Ethics and Conflict Resolution

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Conflict can be described as having a serious disagreement or argument with someone. Naturally, having a dispute with someone emits signs of tension, mental or emotional strain, and stress. Differentiating between disputes, conflicts, and tension can be challenging to recognize. Normally a dispute is a short term disagreement and somewhat easy to resolve. Conflicts and tension tend to be longer fought battles between particular parties. Communications skills among employees within my workplace are far from productive. On many occasions I have found myself misinformed on topics that were not clearly explained. This pattern of poor communication skills led to poor work outcomes when information that I was suppose know wasn’t conveyed (Purtilo & Doherty, 2010). Rarely do I justify outward anger or irritability towards coworkers, but this particular day I did. Losing my temper toward my coworkers instantly closed the door to any possibility of comprise or resolution. No longer was I in control of my actions. Twenty five seconds of screaming and all the issues that were pent up inside me for months were transmitted in such a way not even a psychologist could decode. Needless to say I instantly I felt better! Improving communication skills requires proficiency in conflict resolution and negotiation. Self-awareness and interpersonal awareness will also prove to be extremely important when dealing one-on-one with someone. Understanding our own self-awareness and how we relate to others in a group environment will help us to understand our strengths and weaknesses. For example, if I was involved in a group setting that was in charge of implementing a new program I would make sure that everyone involved in the program was trained properly from the beginning. I would make sure I knew the limitations and specialties of those involved in the group in order to prevent

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