Safeguarding and protecting the service user is very important part in the care sector I have a duty of care to the service user and to the organisation to make sure that any accidents, concerns or incidents that may take place and put the individual or you at risk to be reported to my line manager using the appropriate method as stated in the employees handbook. I also have to ensure that all daily activities and written based records are accurate and are up to date. The sharing of information with other professionals involved in the provision of care is also very important. I liaise with other professionals from different disciplines. These include people such as: Social Workers, Physiotherapist and Nurses etc.
We must remember that we are here to help others and building trust is paramount to that process. A great many have been injured by the release of information that was private to an individual. One must also consider the agency and how the release of information could do tremendous harm not only to the agency but also to the employees and clients as well. A strong protocol must be established and followed to the letter. Each step must be properly documented as we know if it is not on paper it never happened.
Confidentiality What is confidentiality and why is it important? The International Organization for Standardization (ISO) has defined confidentiality as “ensuring that information is accessible only to those authorized to have access”. Confidentiality is the state of being secret; “you must respect the confidentiality of your client’s communications”. Confidentiality is a basic principle in the relationship between professionals and patients. Confidentiality is based on: Privacy, which is related to the notion of respect for the person - people have a right to decide how much information about themselves should be shared with others, and public interest.
The handovers play important part in care setting as the information can be easily misunderstand or even forgotten. One of the ways I ensure the correct methods of written shift plan. I make sure I maintain confidentiality when given handover; I make sure the staffs fully understand the information given to them. Another part of my role is to help the staff to develop care plans, a large part of that is aimed at ensuring the staff to access the residents and make the confident levels high and the frond
Included in the policies and proceedures the organsiation needs to be aware of dangers, carrying out risk assessment, respecting the individuals right to make risky choices ( after you have done all that is possible to dissuade them), take actions to keep individuals safe and log and report any dangers or problems. Aiv HOW THE DUTY OF CARE CONTRIBUTES TO SAFEGAURDING OF INDIVIDUALS By understanding the duty of care reporting any suspicions you may have about abuse or neglect of any person you are providing care for. By understanding that your responsibilities contribute to the protection of people, by acting responsibly and in a timely manner to ensure people are safeguarded. If you have
This puts the onus on both the employer and employee to work in a safe environment, and to protect others against taking risks that would put themselves and others at risk. • Codes of Professional Practice (2008) provides an explanation of six expected behaviour of Institute for Learning (IfL) members in the Lifelong Learning Sector. This encompasses integrity, respect, care, practice, disclosure and responsibility. • Copyright Designs and Patents Act (1998) require that the original author of any work included in any material you may duplicate or reference in your teaching is acknowledged. • Data Protection Act (2003) provides protection with regard to the way that any information, be it in paper or electronic format, is stored and disclosed.
It is your duty of care to safeguard individuals from harm. All employees should report any concerns of abuse they have. These might include evidence or suspicions of bad practise by colleagues and mangers, or abuse by another individual,
You should explain to the customer that this information concerns you, you believe that this carer is causing them harm and may be causing harm to others within their care and that you have a duty of care to pass this information on. Explain that you will only pass this information to the relevant bodies and it will be treated in the strictest confidentiality. Describe how to respond to complaints; Every complaint should: Be taken seriously and dealt with promptly and fully. Be acknowledged within a specified time. Have
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. ques 2.explain how effective communication can effect relationship in care setting a)colleagues and other proffesionals Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication affects relationships in many ways in the work setting.
This includes the use of any available resources such as hoists for the moving of residents and ensuring training is up to date by attending all relevant courses. We also have a duty to report any concerns in the care administered by completing relevant forms, such as accident / incident reports and the use of the whistleblowing policy if necessary. 2.1 It is important to distinguish the balance between an individual’s human rights without breaching health and safety issues which includes that of the individual, yourself as the carer and anyone else around you. An example of this could that whilst respecting an individual’s rights of choice to partake in an activity in which there is a high level of risk, then as a care worker we have a duty of care to ensure that the individual and others like the public and colleagues are kept safe by adhering to the health and safety guidelines that will be in place which could mean certain areas of the activity may not be able to done. 2.2 There are a number of ways to gain additional support and advice when needed.