It may mean that a client would prefer things to be done in a specific way which a carer wouldn’t usually do. In order for the client to be comfortable with the service that the care company provides it need to be established how the client would like things to be done around their own home, it can become a problem if things aren’t done in a way in which a service user likes. 2.3 Explain how you adapt your actions and
J. ASHBROOK. PERSON CENTERED VALUES AND ACTIVE PARTICIPATION. Person centred values are; To protect the service users rights, beliefs, preferences, choices and individuality. To encourage service users to make decisions about their care plan. To encourage the service user to actively participate in their care.
Effective communication helps care workers to give and receive information of the individuals care and welling being. It enables care workers to express understanding, support, trust and acceptance towards the clients. Effective communication also helps care workers to identify and support individual’s abilities and reduce dependency. Physical needs, care workers need to look for physical needs which involve pain, cold, hunger etc. Emotional needs, care workers need to help the client feel safe, poor communication may make the client feel threatened.
The customer you are caring for has been an active participant in creating their care plan by recognising what they can do for themselves. Therefore when you using an individual’s care plan you are promoting their partnership and choice in the way they are being cared for by putting them in control of their care and at the centre of your service approach. Outcome 3 Be able to establish consent when providing care and support Why is it
I also ensure them with gestures or stroke them to let them know that they are safe and all what is happening is a part of a loving care. Also when a person is not able to give consent to certain tasks, family members or responsible guardians can do that for them, and then we`ve got to act accordingly. Unfortunately despite the best purpose it may happen that another person cannot really make the very best choice for someone
LD 206 – Principles of supporting an individual to maintain personal hygiene Most people will maintain personal hygiene except in illness, substance abuse, or dementia. Dementia can cause a change in personal hygiene habits. People may forget to wash or change their clothes, or they may forget how to keep clean. Carers may find these stressful but different strategies can help. A person with dementia may need help with going to the toilet, getting dressed, brushing their teeth and grooming hair and nails.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
You are not there just to meet their physical needs but to maintain their sense of wellbeing. This involves establishing a relationship with the person, involving respect and trust. You should be listening to the individual, despite any difficulties, understand their emotional needs and preferences and learn about their history. Doing this helps maintain the individuals identity, independence and self esteem. 3.
It has an influence on social care work, because we need to make sure that we are communicating well, and listening to the individual's wishes and preferences, and we need to remember not to dothings without discussing it with service user. Rights Every service user has rights and these must be respected. However, it need to be understood that rights and responsibilities have to be balanced. Some tensions between what the service user perceives as their right and what we can offer as a part of the service might be encountered. Examples of rights: dignity,privacy, choice of diet, choice of dress, the chance to say own opinion, etc.
If this is not possible in some cases then there are lots of other ways to find out information such as looking through care plan, speaking to a member of family or close friend, asking someone from the same culture, either a collage or cultural representative. Do not assume that you approach everyone in the same way. It is my job to find out the best way to approach someone. People have many communication needs such as, cultural backgrounds, language, self-confidence, level of learning ability, physical ability and sensory ability. It is my responsibility to make sure that my communication skills meet the needs of the service