UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
I have to utilise different skills when communicating with the different individuals for example- a member of staff may need to feel valued supported and understood , I may need to adapt the way I communicate to ensure them I understand. By having staff meetings, 1:1's with the staff to discuss any issues they have, discussed they work performance. This will hopefully help with their morale within work. When I am speaking with people I am the managing I need to know they understand my instructions, and understand that as their senior they have to do the duties that I request of them, this also has to be communicated to ensure people are happy to carry out the tasks I have requested of them. I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding.
It is vital for management to be aware and up to date with relevant legislation and information, as it is a part of their role to guide, support and influence other staff to do well in their own roles. As a member of management your own professional development not only impacts on yourself but also other staff, the Agency and the people who use the service. Staff must also ensure continuous professional development through reading policies and procedures to ensure they are working within the Agency’s set guidelines, attending and participating in team meetings in order for them to have input in to possible changes and discuss with colleagues good and bad working practices to ensure continuity in care. Staff must also be provided with training opportunities to update knowledge and ensure understanding as well as reading materials for informational purposes. In regards to the care industry, improving knowledge and practice ensures a happier, productive and more effective workforce and provides a sense of happiness, comfort, safety and well-being for service users therefore personal development is extremely important.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Test Your Leadership Style MGT/210 Name Instructor Date To achieve the goal of a team a supervisor needs to be a leader. They need to be an example for the team. As a leader I know the jobs of everyone on my team so that I can step in and assist if necessary or replace them if need be. I provide support on tasks along with pulling my weight. There are many leadership styles that I use authoritarian, delegate, companionable and synergistic.
Outcome 1: Understand how to plan work and be accountable to others 1.1 Outline guidelines, procedures codes of practice relevant to personal work. Following the correct guidlines, procedures and codes of practice relevant to my work helps me to do my job properly and provide a good and quality service to customers making sure that they and their personal data are protected. These procedures also allow me to complete all daily tasks in the correct manner making sure all relevant checks are completed to a high standard as mistakes could lead to incorrect data being used internally and sent externaly to clients Company guidelines are relevant to me on a daily basis making sure I know the correct way to use the telephone, sending an email and storing information. Also what I should wear and having the correct knowledge of health and safety procedures such as reporting accidents and possible hazards that could cause harm or complications to myself and my co-workers. 1.2 Explain the purpose of planning work, and being accountable to others for own work Planning work in advance helps to make sure all daily tasks are completed on time and to a high standard.
When communicating with service users, families and outside agency’s I use a wide range of communication methods including total communication aids to collate as much information as possible so that I can prepare the best care package for the individual and so the support team have all the information they need. This helps me keep up a good standard of communication skills and methods within my job role, this also enables me to keep up good positive rapports and relationships whilst building a trust with each individual that I work with. All though I use a range of communication methods I find that the most useful
Best practices for supervisors. Axia College of University of Phoenix Judith Hein For a supervisor to be able to effectively manage those employees under them, that supervisor needs to know some of the best practices in the areas of communication. Orientation and training, improving productivity, performance appraisals, resolving conflicts and improving relations among employees are examples of said practices. These practices will help to minimize problems within the company in each of these areas. A supervisor needs to be able to keep these practices in mind when working daily with their employees because these are common problem areas that can be displayed on a day by day basis.
There is always one person who in a way takes the lead on the project at hand. They guide the group in the right direction and usually answer any pending questions or concerns that they many have. This is great practice for future leaders and comes in handy when they are working on bigger projects or are taking on bigger career roles. In conclusion behavioral leadership is a process that is learned and not just instilled in us from the beginning. They are the actions that are done every on the job to influence a managers employees.
Managers should have direct influence in the way teams operate and function. Each team B member is affected in their daily lives by team organization. This is either by managing teams or being part of a team at work. Conclusion As team B moves forward, we each take note on how to effectively learn and expand our own knowledge on team organization. Taking weeks one and twos understanding of how each individual is different, we have the ability to merge that into how to effectively establish and organize teams.