It is important that information is only shared with people “who need to know”. If you are uncertain whether a person has a right to access information and is requesting information from you, always check with your supervisor or manager. In day to day communication it is strict policy of midstream that you do not discuss any important information about a clients lifestyle or regarding important information as this is their right to remain any of this information confidential and is part of the regulations of The Human Rights Act 1998. Information that has to be kept confidential on a day to day basis can be shared with agreed others on any other basis as a need to know basis, this is if ever an authoritative body needs to get involved such as social services, ambulance, police or any other multi-agency network. The agreed others in which confidential information can be shared on a need to know basis are: Work Colleagues, social workers, occupational therapist, GP, Speech and Language Therapist, Physiotherapist, pharmacist, nurse, special nurse, psychologist, psychiatrist, advocate, dementia care advisor or family and carers.
1.1Explain how a working relationship is different from a personal relationship You have a professional duty of care to the individuals you care for which is different to the relationships you have with your friends and family. The relationships with carers and clients is to guide and support individuals and to help them to live as independently as possible. You should listen carefully to individuals and never put pressure on them. It is also important not to cross any professional boundaries with clients and keep your relationships professional. Here are some of the ways that you can maintain professional boundaries: • Be reliable and dependable • Do not form inappropriate intimate or personal relationships with individuals • Promote individuals’ independence and protect them as far as possible from harm • Do not accept gifts or money from individuals or their family members • Be honest and trustworthy • Comply with policies and procedures or agreed ways of working • Cooperate with colleagues and treat them with respect • Do not discriminate against anyone • Maintain clear and accurate records • Continue to improve your knowledge and skills • Respect confidential information and knowing when it is appropriate to share • Report any concerns you may have Most of your clients will rely heavily on your support, for some of them you might be the only person they see from day to day and because of this, it is really important that you do your very best to keep the relationship professional.
Situations where this can occur can be up on first meeting another individual at which point we establish who we are. Greetings are all so used up on subsequent meetings between individuals, where impressions and relationships have already formed between the individuals in question. As individuals, we are some times required to request things from others, whether it be information, support or physical aid (i.e. transport), this is known as ‘Satisfying Needs’. Sometimes a young person can have difficulty in this area, when expressing emotional needs due to personal experiences, which may have affected them in a negative way (i.e.
Respecting other will play a huge role in how others see you as well. Of course, there are a few people who do not deserve your respect, but you should always work towards treating people the way you would like to also be treated. You should be honest with people, do not insult one another, cause no harm, and do not steal from anyone. Respecting property would be the third behavior expectation. If you have ever had something taken away from you, one would know how it makes them feel when their property was not respected.
Understand the role of the social care worker Ai . Explain three differences between a working relationship and a personal relationship. * In a working relationship I am unable to express my opinions in an argumentative way. I must stay professional at all times which mean’s no confrontational behaviour and also take other people’s opinions into consideration. However, in a personal relationship I am able to express my opinions and values however I wish to, as I am able to be confrontational.
Professional relationships have clear boundaries that should not be crossed For example, you should not visit a person you are supporting socially or invite them to your home, you should not share personal information, do not accept gifts or borrow or lend money. As a paid employee working within boundaries, I would be held responsible for any mistakes and errors I make. A personal relationship is formed through choice, with someone who you enjoy spending time with and have shared interests. In a personal relationship there are no set rules or regulations and no policies and procedures to adhere to, it can be formed simply because you like someone and wish to spend time with them. People in personal relationships, such as family members, friends, or husbands and wives will share information and have influence over each other, they will engage in activities together and offer emotional, physical and financial support.
A: Listening openly about the individuals needs. Do not be judgemental about others needs. Never impose your own values and beliefs before others. Always respect the rights of the individual and
If they do not give you enough freedom, do not throw a tantrum or slam the door. That will make matters worse. Communication is essential in any relationship and you must learn to listen to your parents and understand their fears. If they give you some freedom, you must not betray their trust by getting involved in drugs or other negative activities. You must always let your parents know where you are and you can introduce your friends to them so that they can get to know your friends better.
Unit- HSC025 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is different from a personal relationship in many ways. In a working relationship, although you may gain a friendship, you must always remain professional. In a health and social care setting, you have to put the needs of the service user first, professionalism should be maintained at all times, so although you may not necessarily get on well with a colleague you must still keep a good working relationship. If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement.
They should never have to fit in with you or your employer. Individuals should be allowed and supported to make their own choices. Care and support needs should be tailored to suit each individual. This shows respect by preserving the individual’s dignity and individuality. Their personal beliefs should be respected.