Principles of Communication in Adult Social Care Settings 1.1. Identify different reasons why people communicate. * To share/express ideas, emotions, needs, memories, wishes and preferences. * To share information. * To get to know each other and connect with each other.
All carers hand over at the beginning of each shift and also completes communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. e. Individuals communicate with carers to express their needs and preferences and to ensure they are met. To also discuss the options and choices available to the individual to allow them an informed choice with regards to their care. 1.2 Explain how communication affects relationships in the work setting (Use 3 examples as discussed) Within the care setting, we communicate using communication books, handover with colleagues, staff message book, staff meetings, meetings with Line Manager, etc. Effective communication is important as it ensures that
1.2: Explain how effective communication affects all aspects of working in adult social care settings: You need to be able to communicte effectively with everyone in your team, the people you support, their families, their friends, your colleagues, senior staff and managers, and other health and social care professionals. Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. When you communicate with someone you expect that it has been effective as the situation in question would have been dealt with, for example, If you find yourself in a situation where a service user is in need of help and you ask your fellow member of staff for help and to call emergancy services, then a few minutes later help arrives and the service user has been dealt with correctly, your communication skills have been understood, if the communication was ineffective the outcome may have been different. 1.3: Explain why it it important to observe an individual's reactions when communicating with them: When communicating with another person it is important to make judgment about wether that person has understood what you have communicated to them because they may reply by verbally and confirming but there facial expressions and body language might say differently.
Outcome 1 - Understand why communication is important in the work setting. Identify different reasons why people communicate. People communicate for a variety of reasons. - To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences - People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. - Communication is an essential tool a carer can use to meet the needs of children.
3.2: To improve partnership working in a workplace there needs to be good communication , regular meetings so that all the staff are kept up to date with what is going on. There also needs to be honesty and Integrety and good record keeping skills. 3.3: Be professional and patient, yourself and others need to be opened to others ideas and compramise together you also have to have skills and approach and you may also learn from others and accept the change when it is nessary. 3.4: Partnership Working If you are unsure about anything your seniors, nurses or any other workers can give you support and advice and if you feel you are not getting the support or advice that you wanted then go stright to your manager to prevent any isaetalion.
To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. 1.2: Explain how effective communication affects all aspects of the learner’s work Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets.
4. To express needs and share ideas and build relationships through feelings and ideas. To socialise and share experiences with another person. AII) Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. Effective communication can affect relationships in an adult social care setting between individuals using the service.
UNIT 4222-301 PROMOTE COMMUNICATION IN HEALTH,SOCIAL CARE OR CHILDREN'S AND YOUNG PEOPLE SETTINGS(SHC31) OUTCOME 1 1. Identify the different reasons people communicate * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
1. Understand why communication is important in the work setting 1.1 Identify different reasons people communicate * To express needs, to share ideas and information, to reassure, to express feelings, to build relationships, socialize, to ask questions, to share experiences, etc.. * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings and emotions, to give encouragement and show others they are valued. * Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regarding their care. 1.2 Explain how effective communication affects all aspects of own work * Within the care setting I communicate using: Communication books, handover with colleagues, staff message book, staff meetings, meetings with my manager, etc.