If they couldn’t sell frozen products, people would most likely move to another supermarket with a wider variety of products on offer. Having stock displays isn’t very important for Sainsbury’s. They are useful to promote new products or offers. They catch the attention of customers making them notice what’s on offer ergo the product will sell faster than being on an ordinary shelf. Employees of Sainsbury’s represent the company to customers in stores, this is why uniform is important.
A customer advisor also, interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. Usually, customer advisor gather their information via a telephone call. For example if a customer is unhappy with their purchase then they will come to the customer service department at Sainsbury’s to have a refund. For example if a customer is unhappy with their purchase then they will come to the customer service department at Sainsbury’s to have a refund whereas Star café does not have a department for their customer services as they have not got a demand of many customers arriving at their shop.
A security company that works in retail is G4S they work to reduce the loss in stock some retail businesses may experience and provide a safer environment for not only customers but also workers. Security grads monitor the access of staff and customers by watching back on CCTV surveillance, being in the control room by monitoring thr building, making sure security measures are being run
Other ways in which Apple could improve their operational activities is by reducing their carbon footprint. This is because Apple creates a big carbon footprint by outsourcing from countries which are thousands of miles away, therefore causing a lot of air miles to transport the product to western countries to sell. Many climate changes are against this practice and protest against Apple because of their unethical actions. However in order to cut down on air miles and stop create pollution, Apple should relocate their factories or supplies to an area or country which is more nearer to their base. Through relocating Apple would also be offering new job opportunities to more local economies in countries in the West, where their main customer base is.
The company should have been able to follow up with all venders and customers to attest to the validity of the financial statements and they were not able to do this and not able to gather the “appropriate and sufficient evidence” needed. When a client will not allow the auditor to gather evidence needed to perform a correct auditor then the opinion can be affected. The auditor cannot attest to the fairness of the financial statements if the evidence is lacking or
Kudler provides surveys for the consumer’s on their shopping experience which is not nearly enough. They need to conduct surveys in English as well as in Asian languages to gather as much data needed. They can also promote brand awareness by offering some samples of the gourmet foods and fine wines offered. Sponsoring certain events will also help promote business and promote their products. FJR has discussed the research with management and highly recommends that they do not open any new locations until further research has been done in other areas.
If a customer is not happy with service they received in a store, they are more likely not to return regardless of the quality of the product. Kudler’s objective at this point may be to hold customer service seminars for their employees to increase the level of customer service their clientele are receiving. Giving incentives to employees for great customer service is likely to improve the level of customer service produced by employees towards the clientele thus improving the likelihood of return shoppers. The surveys given to customers reflect on the prices of Kudler’s products as
The owner will use her resources in order to supply the shoppers with products that are popular or a brand that is being requested. It is hard for local companies that are not a chain to stay in business so being a respectful store with courteous employees, can help to run a store that will make a profit and want their customers to come
Gladwell points out, “There are companies that put tiny cameras inside frozen-food cases in supermarket aisles” (408). This strategy is how the companies collect data of shoppers’ natural tendencies without their knowledge. This data is used by companies to induce consumers to potentially purchase a greater amount than they would under different circumstances. Susan Willis explores the use of the same strategy information gathering in the essay “Disney World: Public Use/ Private State.” Willis believes that with the intimacy that the retailers know their customers there isn’t much room for deviation of a shopping
P5 Data Protection Act 1998 This law makes sure that businesses do not wield peoples information in a way deemed unfair to the customer or underhand it protects the customer and the details they have given in confidentiality, organisations cannot pass on information to third part organisations without the persons written permission however this is normally put down in small print so people agree normally without even knowing what they have done however it makes it illegal to do things like give home adresses to companies wanting to go door to door and pester people unless authorisation is granted by the person themselves this law could apply to an organisation such as cheadle and marple sixth form college in the way that it would be very