As a supervisor, you need to be able to listen not just to the content of what is being said, but also to the way it is being said and the feelings behind that. As a professional supervisor, you can be an important role model of good practice in communication, enabling the member of staff to express their thoughts and to feel that they too are being listened to and understood. The aim of professional supervision is to help the member of staff learn about and develop their own practice in the workplace. As they do this, they will become better able to understand and reflect on their work, analyse their actions and the effects of these, recognise some of the dynamics of relationships and situations, and transfer their learning to new situations and professional contexts. Your job as a supervisor involves helping the student/trainees to think about how they learn and providing opportunities in supervision that will help them extend their learning.
* Reflect on the dynamic of the interaction between themselves and those using services. * Develop their own interpersonal skills. * Use their intellectual capabilities to form professional judgements, decisions and plans. It is believed that a whole system approach is necessary for the delivery of effective supervision with senior managers engaged in establishing the supervision culture and expressing this through a clear policy statement which includes a clear commitment to delivering effective supervision throughout the organisation. An important part of this approach is ongoing development opportunities for supervisors and regular opportunities for them to reflect on their practice.
It is important that staff are able to communicate with the patient effectively, this in turn help promote a healthy relationship between staff and residents as well as improve the support that we offer residents. It also helps the staff eliminate any health risks with the resident. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them Some individuals may have difficulty expressing their feelings, even if your face to face and communicating verbally there is no
Unit 301 Understand why effective communication is important in the work setting. 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis. Communication with other members of staff ensures effective team working. It also ensures any health and safety issues are recognized and reported.
If you have struggled with a situation, look back over it and think about what you could have done differently to improve your experience. Always think about how you are working, are you dealing with the situations you are in in the best possible way for you and the individuals involved. 1.2 Explain the importance of reflective practice in continuously improving the quality of service provided Reflective practice helps improve the quality of service provided by continuously evaluating the way in which we work and seeking ways of improving it. By thinking about how we have worked we can identify any problem areas and tackle them. Recognising when or if we are struggling can help with dealing with problems.
As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations. We also communicate to maintain and establish relationships with others, to share opinions, knowledge, emotions, to give encouragement and show others they are valued. The individuals will communicate with carers to express their needs and to ensure they are met. As a Carer I would also discuss the options and choices available to allow them an informed choice. 1.2: Explain how communication affects relationships in the work setting.
Maintaining good communication between ourselves about our job roles, while explaining to the resident what we are doing give honest and unbiased information acknowledging and valuing their opinions and their work outcome 3.4a Q) How and when may you need to access support and advice about partnership working? I can access support and advice from Colleagues-Senior Carers and Management about partnership working, their experience and knowledge will help solve any problems or issues which may arise outcome 3.3, 3.4b Q)
Unit 1 Promote Communication 1 Understand why effective communication is important in the work setting. 1.1 Identify the different reasons people communicate. We communicate all the time to greet others and socialise, to express our needs/feelings and or concerns, to share our ideas, to pass on information, to reassure others, to build relationships with others, to ask questions, to share our experiences. Communication can be professional or personal. It is important in social work environments that information is recorded so that if it needs to recalled later on for legal reasons it can be.
Unit 302 Principles of personal development in health and social care settings. 1.1 Explain the meaning of reflective practice Reflective practice is a way to develop skills and gain knowledge from learning from your own experiences. By asking yourself questions like ‘what worked, what I think and feel and what I could change for a better outcome’ I am learning ways to be better at my job. By using reflective practice I can see where I am lacking in my job role but also my strong points. It is vital I learn from my mistakes and using reflective practice will help do this.
Unit 302 Principles of Personal Development in Adult Social Care Settings Unit 302 Principles of personal development in adult social care settings Outcome 1: Understand how to reflect on practise in adult social care 1.1 Explain what reflective practice is Reflective practice is a process to help evaluate your work. It provides opportunities to learn from your experience and develop your working practice. It is both a tool to help you analyse specific interactions or incidents that have occurred at work, as well as a method of working in the moment that is mindful and self-aware. 1.2 Explain the importance of reflective practice in continuously improving the quality of service provided Reflecting on your practise is important as it can help you to focus on what you have done well and identify areas you may need to improve I.e. It may make you consider new approaches or make you consider learning more or beginning new courses in relevant subjects.