The Balanced Scorecard

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[pic] The Balanced Scorecard And The Joint Directorate of Military Support Special Events Warehouse 10 January 2012 CONTENTS PAGE Executive Summary 3 Introduction 5 The Balanced Scorecard (BSC) and Supply Chains 5 Background 9 Joint Directorate of Military Support and Special Events The Special Events Warehouse will Increase Performance 11 Explanation of Metrics Conclusion 16 References 18 LIST OF ILLUSTRATIONS FIGURES PAGE 1. The Balanced Scorecard flowchart 8 2. Strategic and Secondary Organizational Objectives 11 TABLE 1. Special Events Warehouse Balanced Scorecard 12 2. The Balanced Scorecard 17 Direct causes of ineffective execution of strategies EXECUTIVE SUMMARY This paper addresses the balanced scorecard, its implementation and outcomes, when used in the Joint Directorate of Military Support (JDOMS) Special Events (SE) Branch Warehouse and the importance of Supply Chain Management The Balanced Scorecard (BSC) and Supply Chains Supply chains are important weapons in a company’s competitive arsenal. Although generally overlooked, supply chain characteristics shape important firm outcomes. The concept of supply chain orientation (when understood and implemented), can be a valuable addition to an organizations conceptual toolbox as well as a performance indicator in building vision and organizational strategy. The key implication for managers is that company’s that develop a strong supply chain orientation will outperform those that do not. The balanced scorecard is a tool to help implement that strategy. Joint Directorate of Military Support and Special Events The nature of JDOMS Special Events Branch’s business is logistic support. The

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