"Taylorism Is Outdated in Today's Society". Discuss and Critically Evaluate

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I INTRODUCTION Otherwise known as Taylorism, scientific management refers to “the systematic study of relationships between people and tasks for the purpose of redesigning the work process to increase efficiency” (Waddell 2013, p. 37). This system of management is clearly aimed at controlling the inevitable uncertainties that arise when humans enter the production process (Jaffee 2001, p. 51) and has many advantages including decreasing production costs and increasing efficiency. However, alongside these contributions, come the drawbacks of such a rigid theory. Although Taylorism is still used amongst some successful organisations of today, it can be argued that other management theories, such as behavioural management theories and contingency theories, focus more on key societal values such as individual empowerment and promoting employee initiative. Thus, these theories may be viewed as more socially acceptable and more relevant to today’s workplace environment. II TAYLORISM A Overview of scientific management Federick W Taylor is best known for the establishment of scientific management. Taylor’s view on management was that “the principal object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee” (Taylor 1911). One main belief of Taylor was that a decrease in the effort expended to produce a good or service could be caused by increasing specialisation and the division of labour, ultimately resulting in a more efficient production process. Federick believed that to create an efficient division of labour, the informal rule-of-thumb knowledge must be replaced with scientific management techniques (Waddell 2013, p. 37). Based on his experiences as a manager in the manufacturing workforce, Taylor developed four principles to increase efficiency in the workplace. The first, consisted of

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