It involves modeling the vision, forming teams, influencing them and aligning people to achieve the set goals. Leadership bears the responsibility of inspiring people and producing meaningful changes in the company. Leadership is therefore responsible for positioning people and organizations in the right positions. A good leader has the ability to articulate a vision and assign the right people the right tasks based on their talents. Leaders motivate their subordinates and in return obtain outstanding results from their employees.
Another issue is the relationship between employee and employer. To strengthen the relationship between employer and employee will benefit the organization.
A good role model is the one who can be respected, admired, expected in some ways by employees within organization. Role modeling is influenced the workplace in terms of communication, performance and organizational behavior. A good role model able to gain credibility and team cohesion, he also can expect the subordinates to work with you closely. To ensure myself acted as a positive role model for my subordinates and others in workplace, I will follow the below guidelines: Follow the Company Policy Company has a set of policies and procedures to all employees to follow. Do follow all the good codes set by company and do not be the one who ignore them and have own set of standards and telling the subordinates do not follow.
• Did change occur? • Is the change due to training? • Is the change positive related to organizational goals? 3.________________ include everything in a work environment that enhances a worker’s sense of self-respect and esteem by others. • Social responsibilities • Nonfinancial rewards • Internal pay objectives • General business strategies
This form of leadership allows individuals to take accountability of meeting the goals of the organization. Transformational leadership fosters open communication between company lines and throughout the organizational lines. Transformational leaders are visionary and can motivate employees to do what is right for the company, despite individual differences. Building trust with the teams of employees is crucial. Transformational leadership allows for the necessary changes in paradigms to occur within the
Management of human resources is essential as it commits employees into achieving organisation goals and objectives. HRM function as a link between the organisation and the employees. Management of human resources plays a significant role in clarifying the organisation’s problems and providing solution, while making employees work more efficiently. Relating to Novatel hotels, the organisation could manage its employees into providing better and more efficient customers’ services. PHYSICAL RESOURCES.
An employee's perception is everything, even if it may be incorrect. Another way that employee relations can be improved is to have the confidence of your employed staff. Having managers / supervisors that employees feel " have their backs", listen to what they have to say, pass along their fears, concerns, and ideas to the powers that be, and remain creditable, mean the world to employee. These managers / supervisors are an asset to any company. To an employee, the manager / supervisor is the company.
Organizational cultures also can be created and maintained by the organizations managers, leaders or supervisors. Organizational culture is a common understanding shared among a group of individuals, and a certain type of behavioral patters within the organization that causes employees to interact in a certain manner with one another. Citigroup’s organizational culture has an effect on employee’s performance level, productivity, customer services, and behavior. The current organizational culture of Citigroup mainly has been determined by what has been working in the past for the organization to remain successful. With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk.
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
Assessment Tool 1: Assessment activities and Summary Assessment Activity 1: Serve as a positive role model in the workplace through personal work planning and organisation. 1. What characteristics do you believe a positive role model in the workplace should demonstrate? • Integrity – commitment to your workers and organisation, • Energy for interesting and important aspects of the workplace and people, • Able to prioritise effectively - not have everyone chasing the wrong goal or have multiple people completing the same task, • Courageous and hardworking – set the example, • Creative – able to think ‘outside the box’, think as the customer as well as the worker, • Goal orientated – set the goal with the team’s input and make sure it’s realistic, • Enthusiasm – for the work, people and problems that arise, • Level headed – see through the panic, use common sense to solve problems, • Help others grow and succeed – train others up and grow their skills, and • Trust in people’s abilities and skills – the trust will flow both ways. 2.