Supervisor Manual

2583 Words11 Pages
Welcome New Supervisors This manual will effectively demonstrate to the appropriate methods for performing job duties as a supervisor with this company. Each practice will be explained in detail with practical examples for every situation. These practices are a necessity for employment with this company. If you have any questions or concerns please direct them to your immediate supervisor or your HR manager for clarification. Demonstrating Communication Skills Rue, 2004 "Communication is the act of exchanging information. It can be used to inform, command, instruct, assess, influence, and persuade other people (p. 39)." Good supervisors will develop effective communication skills. Good communications skills are a necessity in the job of a Supervisor. As a supervisor ninety percent of the job requires effective communication skills. If one does not have these skills miscommunication, misunderstanding, and anger can result. Messmer, 2005 "As experienced managers know, this can result in costly mistakes, low morale, and even turnover (p. 1)." A good supervisor makes sure that their employees are kept informed about changes in polices, incoming shipments, changes in job tasks and assignments of duty. Deciding what information to inform them of and how to do communicate it are two very important aspects of effective communication. Messmer,…show more content…
1)." Allen 1998 "Supervisors develop an effective training program by assessing training needs and designing training programs to meet those needs (para. 13)." Â An effective orientation and training program needs to incorporate the employee's job function. By breaking down what is required of an employee and assessing what skills the employee already has one can implement an orientation and training program that will benefit the company as well as the
Open Document