Str 581 Week 1 Alumina Case

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Issues Outcomes Discussion Past EPA Violation Exposure to litigation Any future problems that could be attributed to Alumina; could be pointed here Violation of environmental discharge norms EPA Alumina effects vs. traffic in the area. Accusation Settlement, damaged reputation Kelly bates attributes Childs leukemia to alumina contamination Perception Media control, Deferring issue to heavy traffic in area, Possibly publishing internal investigation; inviting EPA evaluation; contributing to traffic issue FOIA Full disclosure , partial, no release Let out company secrets, give a little but not to much, lead to possible cover up allegation News agencies potential loss of costumers News agencies have Time and money Loss of revenue to…show more content…
The first thing Alumina to do is to gather information from the EPA Reports, general research on Leukemia and the possibility of the company’s negligence in the past. Additionally, build a strong case in defense of future litigation and develop a plan of action in preparation in the defense of the company in the media. Laura Roberts need to have a statement ready denying Alumina’s negligence in Kathy Bates charges. Public relations needs a full out blitz on protecting the company’s image. That includes the general perception of the company, the perception that customers may have, and keeping the investors aware of the situation as much as possible (ensuring investor confidence is probably the most important). Interacting with the Erehwon Reporter and prepare a release through that agency emphasizing Alumina’s EPA inspection…show more content…
If another source is found highlight that issue to detract from Alumina. Attempt an immediate settlement with Kelly Bates; give her the figure that what was previously discussed. Reinforce the offer by saying Alumina will take care of Kathy Bates’s daughter through a trust fund. Ensure the outcome is kept confidential. If she agrees the company can quietly let the issue drop. However, if Kelly does not agree then preparation by Alumina for a long drawn out process is necessary. The quicker the issue is solver the quicker Alumina can get back to focusing on operations at the plant; and keeping everyone happy. Although unfortunate because of a past inspection failure Alumina may have some liability in this case and to prevent any further problems that might make Alumina look bad in the public they have to negotiate with Kelly Bates and give in to her demand. The longer this case was drag out the opportunity to lose more money in the future is highly
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