Starbucks Essay

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Starbucks Case 23 Assignment Questions 1. What was Howard Schultz’s original strategic vision for Starbucks? Schultz’s strategic vision for Starbucks was to geographically expand the Seattle, Washington based operations so that Starbucks stores were prominent across the United States and Canada. After traveling to Milan, Italy Schultz realized that the secret to Starbucks’ success would be its differentiating factor in recreating the authentic Italian coffee bar culture in the United States. Schultz was passionate about creating an experience for Starbucks’ customers—providing a space that was a special treat where people could meet friends and visit. Is his 2010 strategic vision for Starbucks different from the one he had in the 1980s? How many times has his strategic vision changed? Is his present strategic vision likely to undergo further evolution? 2. Has Starbuck’s strategy evolved as the strategic vision has evolved? 3. Which one of the competitive approach that Starbucks is employing? Starbucks is a star performer in executing a broad differentiation strategy. The competitive approach that Starbucks employs is a broad differentiation strategy. Starbucks successfully offers unique product/experience attributes which a wide range of buyers find appealing and are willing to pay for. The key market characteristic for the strategy of differentiation to work is that buyers’ needs and preferences are very diverse and cannot be satisfied with a standardized product offering. Because Starbucks is successful in executing its differentiation strategy, it is able to command a premium price for its products; increase unit revenues; and capture, maintain, and grow consumer brand loyalty. Starbucks enhances its differentiation by focusing on the following uniqueness drivers: * Product features and performance: Starbucks has a vast and superior

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