Benihana focuses on recruiting highly skilled chefs and train them. The authentic Japanese cooking style (cooked in front of the customers) gives a unique experience. Since chef interacts with the customers, he/she could adapt his cooking style (faster/slower) based on the customer emotions (intimate customer experience) Higher advertising cost: Benihana spends about 8-10 percent of the gross sales on advertising which is pretty high for restaurant business. An average restaurant will spend about .75 percent of gross sales on advertising. Unique dining experience (authentic): The “Hibachin Table” concept helps in providing unique customer experience.
Giving staff better training in any business will improve the service, less mistakes will occur and staff will feel worthwhile. There seems to be no respect for the night managers. This is a big weakness as managers would need respect by other staff to make it work. As there is a lot of food wastage in the business, it is down to all the managers to control. A Change in the staffing and a rota in place would ensure managers have a full overview of what is happening and when.
Specialty Shops Because KFF offers sophisticated professions such as butcher, baker, and wind steward, “payroll of these specialty positions is higher than that of the clerks and stock personnel” (KFF strategic plan, p. 9). However, tasking and adding a duty to research and analyze the customer needs to those specialists increase the value of the company as the specialists act and play as a liaison between the customer and the products. Small Management
Explain the unique features of Benihana and discuss how these impact the financial performance of the company. Your answer should be brief (one page or less) and be submitted as an ATTACHMENT Key unique features of Benihana 1. The Optimal Space Utilization: The restaurants have about 8% more than average productive dinning space. 2. Location Advantage: The restaurants are located in heavily populated areas so as to attract clientele for lunch and dinner.
Strategic planning is crucial at this stage and there are tools available to help any business perform the analysis needed to succeed. Kudler Fine Foods is an upscale food store specializing in foods and services that appeal to a niche market; gourmet chefs and gourmet chefs in training. The firm had good initial success with its first two stores, but its third store is suffering with lower than expected sales. The firm wishes to continue expansion and increase profitable growth. Before moving forward the company’s owner, Kathy Kudler, needs to understand her company fully and have accurate knowledge about the firm’s internal and external environment.
One reason is because it’s priceless being that it is printed out on all our customer receipts. The second reason is because it will bring people back to our restaurant or at least consider it. The final reason is that it will bring customers here during lunch hours. For many restaurants, there slowest hours are during the day so we figure that giving them this coupon to use before 3PM any day of the week will give us busier lunch hours and higher revenues each day of operation. I’ve seen this idea used in many famous restaurants like Cheesecake Factory, Starbucks, fast food places and
The Union is supposed to help the economy, not take away businesses that will help it. Efforts made by the Union to keep Hostess and get a better pay and benefits for the workers were too expensive and not very reasonable. I think they should have tried to work out a better plan instead of making it practically impossible for Hostess to agree. Because Hostess went out of business, it will affect not only the lives of more than 18,500 workers, but it will also hurt the economy of the United
What institutions did the Immigration Committee seem most concerned about? The committee was obviously most worried about the factory and mining industry, they stated repeatedly how the Chinese would work too cheap compared to what the “white men” could live on. They were worried about the Chinese being unclean and working in our food services and also contaminating the cities. Why does the report mention the “vegetable” diets of the Chinese? They state this to try to show how the Chinese refuse to assimilate.
A society we must respect those individual rights. As a manager at Kudler Fine Foods, I would expect that employees and customers are respected and recognized individually. My focus would not be on what may be most beneficial to society or the grocery industry in general, but on what is most beneficial to my internal and external customers. For example, some managers may believe that it is a waste of resources to offer free food samples. When looking at the bottom line, this practice takes an employee away from working the register or counter as well as increases the costs associated with providing goods for no profit.
As discussed in class, the butcher, the baker, and the brewer provide goods and services to each other out of self interest; which is the unplanned result of this division of labor, which creates a better standard of living for all three. By concentrating on one particular discipline, each in his or her respective discipline becomes a professional, who produces reliable stores and predictable quality goods or services. For example; if you have an injury you do not go to the butcher but rather you see a physician and the inverse is when the physician is hungry he goes to the butcher, not another physician. This allows for pursuit of perfection in one’s area of specialty and accidentally creates a revolving economy. There are two important features of Smith's concept of the "invisible hand".