Listening skills, open mind, look at both sides, no assumptions might be a few. You may utilize different skills depending on whether the conflict is between you and another or if you are trying to assist others where there is conflict between them. • Clearly describe the issue(s) • Stay neutral, calm and grounded; don't get involved in the emotion of the issue(s) • Don't worry that your needs will not be met or that you won't be heard • Clarify what your understanding is of what is being said • Re-state your understanding of what you heard to confirm your understanding in a non-judgmental way 207 3.1 Q. Explain the importance of establishing consent when providing care or support A. It is important to establish consent whenever possible when
I will make sure that I reassure the individual and explain that their safety is the most important and that it is my duty of care to tell the manager. I will make sure that I let my manager know what has happened immediately and pass this information on in private and make sure my report is also confidential. I will only report and record the facts - what the individual has told me. Depending on what is found out the individual might need to continue to be monitored and a plan of care will be put in place that must be followed to protect the service user. I will make sure that I let my manager know and report and record this in private but if the allegation is about my manager or the manager is unwilling to do anything, I will follow my company policy of reporting abuse and report to CQC.
The counter measures that need to be considered by Acme Corporation include secured parking and facilities, thorough background checks, and policies and procedures that will prevent proprietary information from leaving the secure areas. To better understand how to develop proper countermeasures it is important to know what a threat is. A threat to an organization is any action that damages an organization’s assets; vulnerabilities are systems in place that pose a weakness to the protection of these assets and countermeasures are systems in place that prevent damage to assets due to these vulnerabilities. Acme Corporation should be aware of all three of these elements so that they may have a successful organization with effective loss prevention strategies. In addressing the threats toward the Acme Corporation, we will look at employees, equipment, profit and the environment.
In order to maintain that trust, you must understand confidentiality and what it means in our treatment. Privacy laws are put in place to protect the client, the professional, the agency, and anyone else involved within the case. It is a promise and contract between client and professional not to discuss their matters with anyone else and to keep our sessions private. However, there are certain situations that you need to be made aware of. By law, the professional may be required to break this agreement in severe circumstances.
Also staff and managers are accountable for following training and guidelines for safeguarding. Prevention- to try and ensure the chance of abuse is avoided or the risk is reduced as much as possible. The correct safeguarding training and risk assessments are in place, to protect service users and staff. Empowerment- Allowing the service user a voice and involvement where possible to empower them to be involved in the process if possible or at least keep them updated as to what is going on with the safeguarding process. Protection- Trying the best to reduce or avoid any abuse occurring.
it is important that we appear and work in a non-judgemental way in order to eliminate any prejudices or personal feelings as to not discriminate in any way against the individual. 2.2Describe how to take into account the history, Preferences, wishes and needs of an individual when planning care and support- when planning individual support it is important to document and record day to day requirements of the individuals preferences for care and support. We can do this by addressing individual needs and preferences
Report to safeguarding Authority or to the police. I have to keep proofs preserved. I have to remember about importance of recording what has happened and refer. I´ll cautiously ask the service user if he would like to tell me what has happened. I do not persist if the victim does not want to tell me anything.
This way I ensure risks concerning activities are minimised and therefore reducing the risk of injury or harm to the individual and myself. Understanding signs of neglect/abuse is also important so I am able to report it to the relevant third party to protect the individual. 2.1 Sometimes individuals may want to do something which could be a risk to their Health and safety. As a support worker i have a duty of care to that person and must do all that I can to keep them safe but also have a duty to respect the individuals rights and choice. 2.2 It could be that the individual no longer wants to use a walking aid but their care plan states they need it to move around.
Included in the policies and proceedures the organsiation needs to be aware of dangers, carrying out risk assessment, respecting the individuals right to make risky choices ( after you have done all that is possible to dissuade them), take actions to keep individuals safe and log and report any dangers or problems. Aiv HOW THE DUTY OF CARE CONTRIBUTES TO SAFEGAURDING OF INDIVIDUALS By understanding the duty of care reporting any suspicions you may have about abuse or neglect of any person you are providing care for. By understanding that your responsibilities contribute to the protection of people, by acting responsibly and in a timely manner to ensure people are safeguarded. If you have
To do this I should keep my training up to date, follow all policies and procedures set by employer in order to keep things safe. If I see something that is wrong my duty of care would be to report what I see happen i.e. whistle blowing. Also if I am told to do something I don’t feel comfortable doing or something not in my job description make sure I decline doing it as it’s my duty of care to only carry out duties I feel competent doing. Be aware of dilemmas that may arise about Duty of Care and the support available for addressing them 2.1 Describe dilemmas that may arise between the Duty of Care and an individual’s right You may have a case as a care worker where an individual may want to do something which could be a risk to their own health and safety.