Customers will refuse to shop and they will also complain to managers if they feel that an employee is wearing there clothing in an unprofessional manner, which can ultimately hurt the employee in the job. Keeping up appearance is a necessity in the workplace. Polen 2 Appearance also affects us within our social group. When a person is in a certain social class people expect them to dress as though. If a person is dressed different they may be treated different because of that.
Gary struggles to balance his administrative and technical roles, not keeping track of everything going on in all aspects of the project due to insufficient planning, and also lack of communication. Solutions are provided for three of the issues, unethical behavior promoted by Henry Larsen, communication and planning/organization. Gary Allison is also given a critique on his job as the project manager. Introduction In project management, many challenges can occur during a project. It is up to the project manager to make sure all processes and knowledge areas are covered and organized.
Contingency Theory has various styles of leadership and no two workers are motivated the same way (Lewis, Packard, & Lewis, 2007, p. 278). Based on the interaction on how the supervisor and the employee’s role intertwined with each other it was clear to see that the supervisor assumed and expected certain expectations in the workplace and assumed that along with that the client’s needs would also be met. As we seen the situation play out we also noticed the lack of motivation to practice the token system with the clients coming from the employees’ point of view. The challenge there was that competency and practice of the method were not being held to the same standard as the supervisors’ vision. If the supervisor has a strong sense of that method and knowledge of it, the employees were not reflexing the same in this example.
Demonstrate how to adapt communication with children and young people for: a) the age and stage of development of the child or young person b) the context of the communication c) communication differences. In order to build relationships with children I must adapt my behaviour and communication accordingly. Children of all ages, cultures and abilities need to feel secure and valued and my interactions with them need to demonstrate this. Through positively communicating with, and being involved with children I show them that they are part of the school community. To treat children equally a variety of unequal factors need to be taken into account in order to meet their entitlement as pupils.
Make decisions about the budget and staffing. Make sure the school provides for all students including those with special needs. Help to shape the direction the school is going. Governors are at the centre of how a school operates, their role affects the interests of pupils, staff and how the school is seen by the parents and local community. They have to be prepared to both support and challenge the head teacher and staff by gathering views asking questions and deciding what is best for the pupils.
Outline and asses the view that the education system prepares pupils for their future adult roles. In this essay I will be looking at the different theories of education, and whether or not it can be argued that the education system prepares pupils for their future adult roles. Education is seen as an agent of secondary socialisation. This is where children will learn how to behave in particular situations and how to interact with people of different status also children acquire their social identities i.e. the ways in which we are different or similar to others.
Customers have been complaining that the representatives are confused, rude, and impatient when answering their calls. The following are the recommendations of changes that are needed based off the observations and interactions with employees of the call center. Components of the Job Analysis and Design A job analysis was done to determine the tasks involved in being a customer service representative for the call center and to determine the appropriate skills, knowledge, responsibilities, and abilities required to successfully perform the job (Byers & Rue, 2008). The purpose of this job analysis is to identify and determine the job requirements and duties for each position in the call center and to assist in the preparation of the job design or job redesign. Components of the job analysis include: Job description that gives the organization a summary of the functions and requirements needed to successfully perform the position.
Before we can understand what the laws of special education are and how they are affected by education reform, we must first understand what a learning disability is and how it is diagnosed. The term “learning disability” is defined as a condition giving rise to difficulties in acquiring knowledge and skills to the level expected of those of the same age, esp. when not associated with a physical handicap, so taking into consideration that we know and understand what a learning
It has been suggested that the most important factors in determining the educational success of a student are the processes within schools. To label someone is to attach a meaning or definition to them, this is defined as the labelling theory, a major internal school process that may affect the educational success of a student. Studies show that teachers often attach labels to students, regardless of their actual ability or attitude. Labelling happens most often in schools that use streaming (placing students in different ability groups or classes in which students are taught differently depending on the ‘stream’ they are in) . Often the students are labelled because of stereotypical assumptions about their class background in which working-class students are labelled negatively and middle-class positively.
Meaning when an organization is faced with the impact of a disability in the work environment, the employee and employer often lack information about the interactive reasonable accommodation process, the rights and responsibilities stated in the law and often the disability itself. An employee on the other hand is concerned about whether or not proper accommodations will be provided for them in addition to losing his or her jobs. Most often on the part of both the employer and the employee these concerns, can often lead to fear, uncertainty, the lack of trust, creating internal stress that often spills out into the workplace (The U.S. Equal Employment Opportunity Commission,