People Management, the Mantra for Success

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Case 7- Tata Motors 6th Edition 1. The Indian market will be growing domestically. As stated in the case, “there will be a significant increase in the middle-class population in India, coupled with an increase in per-capita”. This will account for a “shift” in what vehicles will be manufactured. There will also be many more workers that need commercial vehicles for their jobs. Tata Motors also produces the least expensive family car for under $2000 USD. They have a wide range of cars to choose from also, from small to luxury. The government is also helping by adding new roads and maintaining existing roadways better. 4. There are several key success factors for a global automobile major. The manufacturer must meet the demand of what vehicle is needed and/or desired. A quality vehicle that gives the driver what he/she is looking for in a vehicle to fit his/her needs. There also needs to be vehicles available for different income levels. From the text case, “organizational structure must be excellent and coupled with a suitable business model, effective cost control mechanisms, appropriate products and services, ample resource capabilities, process, and quality, as well as with organic and inorganic growth strategies”. 5. I do believe Tata achieved these goals. They had vehicles from smallest to luxury and cheap to more expensive. Basically, they have something for everyone. They have operations in many countries and have made the 100 New Global Challengers list. They rank high in production of certain vehicles. For example, they were “the largest player in 8-ton heavy truck segment in South Africa”. Tata Motors also has partnered with other world class leaders such as Marcopolo, Fiat, Thonburi, Land Rover, and Jaguar. 6. I do agree with Ravi Kanth. International success will take place through focused positioning and marketing in selected countries. If

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