I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding. It is also vital that I listen to their suggestions and ideas and act upon them if they are appropriate. 1.2 Explain how to support effective communication within own job role. Within the care setting I and other staff members use many methods to support effective communication. Communication books, handovers between every shift and also through shifts, monthly staff meetings, meetings with healthcare professionals such as
Attending meaning being in the company of someone else and giving that person your full attention, to what they are saying or doing. This includes reading the client’s body language and also taking into consideration all the silences and pauses in the conversation. Actively listening not only conveys information, but also encourages the client to continue talking. Tracking a client’s conversation and paraphrasing key words was explained and practiced ,as was understanding body language, not just a clients but our own and how it can affect responses. Our eye contact, speech, I.e.
Emphasis is on reviewing, consolidating, saying goodbye and shifting success to client. 2. Explain the importance of opening a session appropriately. Setting the scene and the relationship between the listener and speaker and building a level of trust and boundaries. It is the beginning of a therapeutic relationship whereby the listener actively and attentively listens to the speaker in order to gain insight and understanding.
September 27, 2011 Dear Dr. Brigg, After writing my essay on the Myers-Briggs test, the portion I believe to succeed in my essay was providing solid examples in my life to relate to the four letter code that I had received from the test. The other successful portion in my essay was the explanation and difference of the letters for each personality trait. I believe that my essay showed that I had an obvious understanding of what the Myers-Briggs test was and how it helped confirm my personality and career preference. When I completed my essay, I was eager to improve my paper and fix any errors. The way I improved my paper was taking my instructors constructive criticism and making the necessary corrections, to the best of my ability.
He offered a lot of help and was willing to make notes on my paper to attempt at helping me make my paper the best it could possibly be. I really appreciate his time and effort and definitely took in to account some of the great and helpful feedback he gave me. Another person I would also like to shortly thank is Professor Miller. She took the time out of her busy schedule to sit down and have a conference with me and go over any questions. It made it easier to figure out exactly what she was looking for in my paper.
Second, is active listening, to become an active listener you have to “respond to feelings, encourage the speaker to get in touch with his or her own thoughts and feelings by phrasing what was just said, ask questions and give your undivided attention.” (Roland, 2000) These are some steps that researcher recommend for active listener. And lastly “Active listening techniques are especially useful in the counseling process as the supervisor attempts to ferret out problems.
Using the Characteristics of Successful Leaders list I can see how I have used a lot of these skills such as; supporting the development and participation of others, celebrating the achievements of others, respecting colleagues for their knowledge and welcoming constructive criticism, when working alongside staff to aid them to deliver the anger management programme within their own schools. What impact has my work on this activity had on my workplace? Children and young people ❖ Feedback from the group was positive. One child stated that, “Making better choices has made my life
I think the humanistic-encouraging trait is important because like any other leader, people must trust you, set goals that are attainable, learn how to resolve issues in a constructive manner, and encourage your followers. I enjoy listening to people’s problems and helping them think positive and find the healthiest or best solution. I am normally the person my friends come to when they need to talk to someone. I believe as a manager a person must have a sense of how a person is and deal with each person individually if needed so each person as an understanding of what is the mission is. Controlling as a manager is something I believe I will have to work on.
Most organisations have a written procedure to resolve workplace problems and difficulties. These are often set out in the organisation’s Policy and Procedures Manual. Set out below is a basic example a grievance procedure: Step 1 If you think it is appropriate, or have tried unsuccessfully, to sort the problem out directly with the person involved, you can then approach your direct supervisor concerning your grievance. Step 2 The difficulty, or problem, is raised with your immediate supervisor. Your supervisor will ask you about the problem and any steps you have taken to deal with the situation.
I offered my client empathy, understanding and respect. Used open ended questions, actively listened and gently challenged my client when appropriate, remaining aware of boundaries. (2013, BACP) I recorded information to use in supervision, how one response led to another, the nonverbal communication used by my client and my own thoughts as the session proceeded. Supervision was able to give me space to look at my work I had supervision which allowed me to reflect on relating to my client and to gain insights from the perspective of another therapist. (Jacobs, 1998)Supervision offered me three main functions.