Nvq Unit 219

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LEVEL 2 CERTIFICATE IN BUSINESS AND ADMINISTRATION BACKGROUND QUESTIONS UNIT 219 – STORE AND RETRIEVE INFORMATION 1.1 Explain the purpose of storing and retrieving required information. The purpose of storing and retrieving required information for my organisation is to enable all health and admin workers to be able to deal with patients/customers effectively. For example patient information systems have the ability to track individual health problems and treatment over time, giving insight into optimal diagnosis and treatment of the individual as well as improving the delivery of services. 1.2 Describe different information systems and their main features. Information systems in the hospital which I use include: IPM (I Patient Manager) features include: In/out patient management Registrations Ward management Admissions/discharges Patient record enquiry Booking of appointments PPM (Patient Pathway Manager) features include: Record Cancer patients diagnosis and treatment Track/transfer patients to other trusts Microsoft Outlook features include: Sending and receiving emails Booking of meetings and appointments Hospital contacts Task list 1.3 Explain the purpose of legal and organisational requirements for the security and confidentiality of information. The purpose of legal and organisational requirements for the security and confidentiality of information is to protect staff and patients information from being misused. Patients allow us to gather their personal information in order to provide them with the best possible health care and service, we as staff members are obliged to keep information confidential and in line with the data protection act 1998. 1.4 Explain the purpose of confirming information to be stored and retrieved. The purpose of confirming information to be stored and retrieved is to ensure we

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