Outcome 1 Understand why communication is important in the work setting Assessment Criteria The learner can: 1. Identify different reasons why people communicate 2. Explain how effective communication affects all aspects of own work 3. Explain why it is important to observe an individual’s reactions when communicating with them. Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals Assessment Criteria The learner can: 1.
further training, can improve working practice and as such, improve the standards of care provided. It can also identify areas of good practice that can be shared with others. How standards can be used to help a social care worker reflect on their practice? As social care workers, we all work to a set of standards that determine how we carry out our working practice. These standards are guidelines, policies and procedures that we are expected to follow, that identify the quality of care we are expected to achieve and deliver.
Unit 26: Unit code: QCF Level 3: Credit value: Caring for Individuals with Additional Needs M/600/8981 BTEC Nationals 5 Guided learning hours: 30 Aim and purpose This unit aims to enable learners to challenge their attitudes towards individuals with additional needs by introducing models of disability and exploring barriers. Learners will be able to examine the role of health and social care services in providing care and support. Unit introduction Individuals with additional needs have a right to receive the best quality care and support. This unit explores the additional needs experienced by individuals and how these may impact on their health, wellbeing and life opportunities. Individuals with additional needs may need provision from a number of services, requiring organisations to work in partnership to assess needs and provide support.
This assignment will describe how communication skills are used in health and social care sector. It will also explain some of the factors that can restrict or encourage communication and which verbal and non-verbal communications affect the communication cycle. Relevant Theories: Any health and social care department consists of different types of service users. As a care provider we need to implement several types of communication techniques through knowledge, experience and skills. As per the theorists who have made the valuable researches and recommendations in order to involve the effective communication.
Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs, wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes about service user that provide information on speech/language issues, learning difficulties, disabilities – hearing or visual impairment or physical condition – stroke/cleft palate, that may affect their ability to communicate. Being aware that an individual’s culture, ethnicity and nationality effect their language preferences and needs. Observe people who use your setting to see how they use their communication and language skills. Ask Supervisor/Mentor and specialist professionals such as speech and language therapists, occupational therapists and social workers for information, advice and support on how best to communicate with adults who have special communication needs.
Unit 2: Principles of health and social care practice 1. What is meant by principles of support and how are they applied to ensure that individuals are cared for in health and social care practice? http://www.freelancer.co.uk/projects/Academic-Writing/Principles-Health-Social-Care-Practice.html http://www.skillsforhealth.org.uk/component/docman/doc_view/1868-common-core-principles-support-selfcare.html Principles of support in health and social care practice are of paramount importance to the delivery of high quality support to vulnerable adults. Understanding the principles that underpin practice and identity and self-esteem; communicating with individuals, families, carers, groups and communities; managing loss and change; conflicts and dilemmas. Principles of support includes managing or minimising the way conditions limit individuals’ lives as well as what they can do to feel happy and fulfiled to make the most of their lives despite the condition.
I will then discuss how I will use these skills to improve my future learning development. To engage in the reflective process it is essential to understand and define the concept of reflection. Spalding (1998) and Johns (1993) both explain reflection as a means of learning from practice and experience. This suggests that reflective practice enables us to look at our experiences and learn from them, therefore allowing us to put our acquired knowledge into practice. Ghaye et al (2000, pg 6) explain “reflection has the potential to transform both who we are and what we are able to do, for and with others in our healthcare worlds”.
CU236P/ CT236 Principles For Implementing Duty Of Care In Health, Social Care Or Children’s and Young People’s Setting Aims This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. It considers how duty of care contributes to safe practice, and how to address dilemmas or complaints that may arise where there is a duty of care. Credit Level 1 3 Assessment criteria The learner can: 1.1 1.2 Explain what it means to have a duty of care in own work role Explain how duty of care contributes to the safeguarding or protection of individuals Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Describe how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Explain where to get additional support and advice about conflicts and dilemmas Describe how to respond to complaints Explain the main points of agreed procedures for handling complaints Learning outcomes The learner will: 1. Understand how duty of care contributes to safe practice 2. Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care 2.1 2.2 2.3 3.
Unit 4222-306 Promote and implement health and safety in health and social care (HSC 037) Level: 3 Credit value: 6 UAN: F/601/8138 Unit aim This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to promote and implement health and safety in their work setting. Learning outcomes There are nine learning outcomes to this unit. The learner will: 1. Understand own responsibilities, and the responsibilities of others, relating to health and safety 2.
Unit 2: Introduction to communication in health, social care or children’s and young people’s settings | Unit reference number: | F/601/5465 | QCF level: | 2 | Credit value: | 3 | Guided learning hours: | 23 | Unit summary This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication. Equivalent Unit This unit has equivalency with Communication skills for working in the health sector (T/502/3651). Assessment requirements Assessment criteria 2.1, 2.2, 2.3, 3.2, 3.3 and 4.2 must be assessed in real work situations. Additional Information Communication methods include: * non-verbal communication – eye contact – touch – physical gestures – body language – behaviour * verbal communication – vocabulary – linguistic tone Services may include: * translation services * interpreting services * speech and language services * advocacy services.