Mgm Google Essay

3475 Words14 Pages
Case:BSB Pizza Wars Question 1. How would you describe the mission of BSB, Inc., on this campus? Does BSB, Inc., enjoy any competitive advantages or core competencies? The mission of BSB inc. on campus is to provide food services that are easily available and appeal to college students. Their target market is college kids on campus. They also target the school’s faculty & staff and support personnel. So, they want to figure out exactly what appeals best to students as well as faculty/support personnel so they can make as much of a profit as possible. They figured out that students want food ready fast, want a larger variety, and want the option to have their food delivered to them. By expanding to include delivery as well as a new product in pizza, they created a competitive advantage. They could deliver food to students faster and cheaper than any of the other places that delivered. This was due to the fact that all other places that delivered were away from campus in the main town. Businesses in the main town had to use cars, which is considerably more expensive than using bicycles. Also, even though these business delivered by car, they still couldn’t deliver as quickly as the Grill. This is because the Grill is located on campus, which is all within walking distance. There location would also be an example of a core competency. Their location gave them a sustainable competitive edge on food services located outside of campus with regards to delivery time, delivery costs, and per unit profit. However, the expansion of the food services provided by Grill (addition of pizza) consequently decreased operations effectiveness. It was not long before the demand for their pizza exceeded their operational capabilities. The grill did not have to space to accommodate the increase in demand. As a result, customers orders started to be delayed, which slowed profits and

More about Mgm Google Essay

Open Document