WHERE DO YOU SEE YOURSELF IN 5 YEARS TIME IF KEPT ON BY WAITROSE? * I would like to have been apart and completed Waitrose’s graduate leadership scheme. This is because my skills in business and management will develop majorly and I wish to be a part of Waitrose’s vast and strong reputation. WHAT DO YOU KNOW ABOUT THE JOHN LEWIS PARTNERSHIP? * About 81,000 permanent staff * 288 Waitrose branches * 39 john lewis branches * Annual gross sales of £8.7bn * John spedan lewis set up the partnership * His combination of commercial acumen and corporate conscience, enables the john lewis partnership to be as successful as it is today * Won retailer of the year in 2011 * Waitrose Has a market share of 4.2% * AN EXAMPLE OF EXCELLENT CUSTOMER SERVICE * My parents had bought a table from John Lewis * Unfortunately during transit it was damaged * The John lewis delivery team apologised and instantly called their manager to arrange a second delivery for the table.
The “Five Forces” are external forces that a corporation needs to consider for its business strategy to compete with other in the real world. The “Five Forces” that shape the competition according to Mr. Porter are: 1) Threat of New Entrants, 2) Bargaining Power of Suppliers, 3) Bargaining Power of Buyers, 4) Threat of Substitute Products or Services, and 5) Rivalry Among Existing Competitors. In 2004, Robert Kaplan and David Norton published “Strategy Maps: Converting Intangible Assets into Tangible Outcomes”. Their strategy map provides a systematic way to analyze if the intangible assets are aligned with the critical internal processes. Intangible assets according to Kaplan et al.
BSA/310 Business Systems Professor Jim Butcher System Inventory Student Erasmo Valoy October 21, 2012 Dear Marco Vasquez, My name is Erasmo Valoy I will be your IT consultant to help your business run in a smooth fashion. I will be giving you the top five IT systems that can help your business operations. These lists of systems are not set in stone, but this will give you an idea of how it works. Since finances are very important to keep track of money coming in and money coming out, it would be good to use the transaction processing system for internal and external transactions. This will control payroll transactions; this could be done by batch process or online.
Hence, increasing the sales volume would be the first objective the Roc Nation and Spiegel & Grau want to achieve. Microsoft, another party in the deal, would like to gain benefit of growing awareness and usage of Bing, the new search engine launched in 2009. For the long time, the majority of online users addicted to the Google, leaving Microsoft hard to break into the market. Microsoft viewed the deal as a unique opportunity to promote Bing and hopefully could “break the Google habit”. Also, for the Droga5, the deal is also the great opportunity to prove creativity of the young agency and grow its reputation.
Marketing II Exercise #2 Amazon.com Summer quarter - 2012 1. High Industry Attractiveness for Amazon.com Medium 1 Market of Kindle v. Apple Ipad Innovative new offerings such as: Kindle, Cloud, Web Services 2 Recognized & Trusted Service 3 Bargaining power of customers is low - Cost Leadership Low 2 Innovation Services Brand recognition High customer satisfaction 3 Sales of 3rd party sellers of books, audio, technology 3 Pay suppliers quickly 1 They continue to invest and grow their market with their going Global 1 Kindle app v. Apple apps 2 Bargaining Power of customers low customer service is low 2. SWOT ANALYSIS Strength- Its profitable, the profits jump from 52 million to 74 million in the same period of time. A few years ago Amazon was losing large amounts of money, due to expenditures need to upgrade. The recent increase is due to low delivery cost to customers.
CPI’s revenues continue to be strong in 2010. Jace expects to grow revenues 9 percent in 2010, a figure that would bring CPI’s annual revenue increasing streak to 30 years. Additional Insight by Crisis Prevention’s Tony Jace 1) A personal touch really pays off and helps set you apart from your competitors, Jace says. Customers really remember your efforts. CPI found these personal connections gave them needed insight to their customer’s problems and helped them rebuild their pipelines.
Brazo 1. Is Cheddar’s an attractive investment? Did Brazos underpay, overpay or get it just right in their initial investment? The proposed LBO deal of Cheddar’s is an attractive investment for Brazos because it fits into Brazos’ “sweet spot”- a reasonable priced company with solid cash flow and good management. Cheddar’s had always been profitable through that it had ever closed a company-owned store and had shown steady increases in sales and customer counts over time.
Describe at least two of this company's competitors. (2-4 sentences. 2.5 points) Google and Apple are Microsofts two main competitors. Due to providing the same service to customers. 5.
While all five of the competitive forces are strong when analyzing Blue Nile and other online retail jewelers, the strongest competitive force is analyzing rivalry determinants. • Industry Growth - As the online diamond retail industry is growing steadily (10.7% increase in internet sales from 2008 to 2009) it is becoming more attractive for new entrants to enter the market and capitalize on the increased profit. • Fixed Costs or value - The benefit of an online store is that fixed cost are minimal, because fixed costs are only a small portion of total costs incurred, competitors feel more inclined to enter into the market • Product Differences - As diamonds are a tangible products that can be compared easily it is important for online retailers to make their customers perceive that their products is different to those of their competitors (such as offering exclusive jewelry lines) and it will also be important that the customer values that difference • Brand Identity - Customers need to perceive the strength of the brand in the industry, it is important for online retailers to have a respectable brand as the stronger the customers brand preference the lower the risk of competitive rivalry. • Switching Costs- Due to the low switching costs, it is easier for online retailers to change suppliers and leads to a high risk of competitor rivalry. • Concentration and Balance - There are a lot of competitors in the industry and they all
Since its inception, Apple has been the computer company to beat. Steve Jobs’ unique vision for the products he created, along with his formula for developing a remarkable competitive advantage, accounts for Apple’s success. As the company grew throughout the years, Steve Jobs and his team maintained and grew this advantage, helping the company to further differentiate itself from its competitors. Siri is a recent product offering which further enhances Apple’s competitive advantage. Apple describes Siri as “the intelligent personal assistant that helps you get things done just by asking” (Apple, 2012).