Managing Quality Assurance In The Workplace

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Managing Quality Assurance in the Workplace: Chronic Health and Labor Demands In 2012 the Center for Disease Control (CDC) determined that as many as 117 million Americans suffer from some sort of chronic health condition. This attributes to roughly 45% of the entire American population (CDC, 2014). Although alarming these statistics are steadily rising with little emphasis on preventative care practices, a growing national population and number of Americans over the age of 65 (AAMC, 2015). With the healthcare industry booming so is the need for qualified caregivers. The Bureau of Labor Statistics projects labor demands in the healthcare arena will grow by as much as 30%. This is over double the national projected job growth in all other fields…show more content…
Essentially under new legislation those afflicted with untreated chronic conditions or return for care with repeated issues are considered ineffectively treated and the providing healthcare organization is subject to non-payment (ACA, 2015). Despite all the signs of success such as growing patient loads and the demand for more skilled laborers, the measure of an organizations financial success will be best determined in the quality treatment of its patients. Organizational acceptance of a mutually shared goal is essential to fostering teamwork and a culture of excellence. These are the founding principals of an effective quality improvement program (Sollecito & Johnson,…show more content…
The adopted 4-step quality improvement process allowed providers of all allied health professions the means to strive for more effective interventions and solutions to national health concerns. The theory behind the study implies that engaged employees produce a higher quality of performance when involved in organizational change. In the three years the study was conducted the participating facilities expanded allied health case managers scope of practice to meet manning needs, statistically improved diabetic indicators in patients and achieved significant preventative health awareness goals (Gardner, Bailie, Si, O'Donoghue, Kennedy, Liddle & Beaver, 2011). A great deal can be learned from this organizational experiment. It is imperative that as the healthcare industry grows, providers are encouraged to develop inventive processes and encouraged to have a greater impact on organizational and patient success. The long-term impacts of a culture rooted in quality may far exceed that of one rooted in
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