Then again, none of that matters when you know that the item you needed for that special someone has sold out. That aside, shopping at the mall can give you the comfort of knowing that you have inspected the quality of the item you're purchasing in person before taking it home. Much like myself, not everybody can handle waking up before four a.m. to stand in a line for hours. That's where the internet comes in. Not only can you sleep in and avoid long lines, you can keep your sanity through internet based shopping.
Returning at a store is faster because all it takes is a drive to the store and going through their return procedure as opposed to waiting for your returned item to ship and for the appropriate department to process the return and credit your account or credit card. Though there are often size charts and detailed product descriptions online nothing compares with being able to feel and check out the product for yourself. It is nice to have the option of trying on clothing or accessories and seeing how they look on your body or face shape. It is even nice to feel the materials of non clothing items such as furniture or other household items. I for one do not like to return anything if possible and trying something out before I buy is one way I eliminate that problem.
A. Online Business Expansion Proposal 1. Facilitate customer payment using e-commerce solutions: Cover Up, Inc. offers custom window coverings. The company’s current website is very basic, listing only a brief description of the store and some featured products. It does provide an online option to purchase merchandise. To thrive in today’s global market, a business that wants to be online must provide an easy way to purchase and pay for products online.
Also the products bought from online can be take back to a store and can be exchange or refund. Alternatively, kitchen or bedroom furniture’s could be delivered to the costumer’s house. All retail stores are now offering an eRetailing. This allows all the consumers to buy products from the internet. The internet has three main advantages compared with traditional retail outfits- these are: 1.
PAGE 91 PURCHASING OF GOODS AND SERVICES: BEING ABLE TO SHOP ONLINE HELPS OUT ALL PEOPLE, ESPECIALLY THOSE WHO ARE HOUSEBOUND, LIKE THE ELDERLY, SICK OR THOSE WITH YOUNG CHILDREN. PEOPLE WHO ARE TIME POOR TEND TO ORDER THEIR GROCERIES ONLINE RATHER THEN SHOP AT THE SUPERMARKET AND WAIT IN LONG QUEUES. RATHER THEN HAVING TO PAY BILLS OVER THE TELEPHONE IT HAS BECOME MUCH MORE EFFICIENT BY DOING IT ONLINE. PAGE 91 FEEDBACK: OCCASIONALLY, ORGANISATIONS WANT FEEDBACK FROM THEIR CUSTOMERS , THEY CAN DO THESE FROM ONLINE POLLS AND EMAILS,
Having an online website is great advantage as It allows customers to shop at all hours and have access to purchase all products. If for example you go into to buy a product and it is out of stock you have the option to go online and still get what you need. Additionally, the option to shop online addresses the various different customer demographics, such as individuals who are disabled, as online shopping could make shopping for groceries and other necessities a lot easier for such individuals. Therefore it is evident that technological factors have increased customer satisfaction by providing customers with an alternate shopping method. The stores can be affected in either a good or bad way by Technological factors.
Also online is convenient for some consumers to shop in the comfort of their own home. Consumer could go to the web site directly and purchase their brand of King’s syrup either in glass bottle with the new vibrant colors or plastic bottle with the easy squeeze handles. Also the potential buyer would come across deals when purchasing online. The marketing distribution channel will go under intensive distribution. By the product almost obsolete on the shelves this would be the time to do intensive distribution of having the product on every shelve where potential customers would buy the product.
Gladwell points out, “There are companies that put tiny cameras inside frozen-food cases in supermarket aisles” (408). This strategy is how the companies collect data of shoppers’ natural tendencies without their knowledge. This data is used by companies to induce consumers to potentially purchase a greater amount than they would under different circumstances. Susan Willis explores the use of the same strategy information gathering in the essay “Disney World: Public Use/ Private State.” Willis believes that with the intimacy that the retailers know their customers there isn’t much room for deviation of a shopping
Memo To: Laura M. Smith From: Lakia M. Hairston CC: Date: November 2, 2009 Re: Ethical, Legal and Regulatory Differences Today, the popularity of the internet has been the foundation of new business, e-business. Just about anything can be done online now. Many people are reverting from shopping in stores of malls because of the convenience of the internet. You can do anything from balancing your check book, to ordering pizza online today, which is making the internet a big part of most peoples lives around the world. Businesses are making transactions with other businesses online eliminating extra time and wasted money.
Ironically, in the illusion of a community, small communities have actually arisen. Since shopping malls are made to be comfortable for shoppers, unwanted crowds of non-shoppers are frequently seen. These minor communities are mainly comprised of the elderly and teenagers. Many elderly people visit the mall on a regular basis, and most have a certain schedule that they stick to. They walk all around the mall, stopping to acknowledge friends, resting, and eating.