Develop and document, on behalf of an organisation for which you do or might work, a detailed process whereby it will be possible to investigate, identify, assess, and include the needs of customers in planning processes. Activity 1.docx How can quality, time and cost requirements be balanced? It's all about the expectations of the customer and what they intend on using it for. If they pay a premium price for a product then they expect it to be of premium quality and a quick turnaround. If the product is of low value, then the quality expectation isn't so great.
The information is passed onto the staff and then plans are made on how best to manage the changes. If further training is needed it is put into place. Review of the Accounting Function System Requirements The Credit Control function of Chic Paints must be able to ascertain if potential customers are a good credit risk and be given an appropriate credit limit. The systems in place need to be able to produce invoices on time and chase debts according to the company policy. The risk of bad debts must be minimised to enable the company to carry on being profitable.
Production orientation is a business orientation who believes in reduction costs through mass production which will reduce costs and maximise profits. Sales orientation is that orientation of company's who's thinking to the customer's needs and involving strategy: market and marketing, research, product development and promotion strategy. Market orientation mean market research to find out what customer's think about product and which is the importance of that product for customers. Societal Market is that balance to determine the needs, wants and interest of a target market to deliver the satisfaction and competitors where the society's well-being Sainsbury’s
|Learning objective |Place in Assessment | |1.1 Explain the principles of lean organisation techniques |Question 1 Page 1, 2 | |1.2 Explain the benefits of a lean environment |Question 2 Page 2 | 1. What are the principles of lean organisation techniques? Name and describe the 5 main principles below. [1.1] Principle 1: Value for customers There are various interpretations of what is meant by customer value. The term may mean low price, receiving what is desired, receiving quality for what is paid, or receiving something in return for what is given.
|Learning objective |Place in Assessment | |Explain the principles of lean organisation techniques |Question 1 Page 1, 2 | | | | |Explain the benefits of a lean environment |Question 2 Page 2 | 1. What are the principles of lean organisation techniques? Name and describe the 5 main principles below. [1.1] Principle 1: Identify Customers and Specify Value – stipulate what creates cost from the clientele perception. The cost here represents the quality of service provided for clients within its final purchasing.
Staff members must be able to troubleshoot equipment, keep materials in stock and deal with idiosyncrasies such as the quirks of different machines and materials. Develop Efficient Processes: The more efficient your manufacturing processes, the more products you will able to produce and the better you will able to meet customer demand. Efficiency also involves the capacity to work carefully and pay attention to details to avoid costly
When giving discounts the system used to determine who gets the discount should be documented in the compliance plan. Finally an office would need to maintain compliant job reference aids and documentation templates. Having a job aid is like having a cheat sheet because it has all the answers you need regarding compliance. Templates help to save time and possibly reduce errors when
Production can also be applied to services but here the areas are involved with how the services Is offered and the quality. The main task is: -Produce a product or offers a service at the best possible price -Carry out regular checks on quality. -Order materials and equipment that are used to make the product or offer the services -Make sure customers reactive their products or services on by time by working with disruptions functions, if appropriate. Marketing
Increased frequency of backups and replication to better mirror data and enabling a more seamless failover to redundant data centers. And access to business applications from anywhere and any devices to ensure business continuity. Designing for availability is about anticipating, detecting, and automatically resolving hardware or software failures before they result in service errors, event faults, or data corruption, thereby minimizing downtime. The technology part of the solution requires multiple routes to application services and data. The operational part of the solution is to use only tested, proven processes to support the application throughout its entire lifecycle.
Sterilisation this process renders an object free from viable micro-organisms including bacteria and viruses. 2.2 Cleaning agents are used to remove any contamination such as body fluids from equipment; this is the most important part of the decontamination process and must be carried out to a high standard before any further stages of decontamination can be carried out. The use of detergent is essential to ensure that an item is clean and the manufacturer’s instructions and any COSHH regulations must be adhered to. The correct use of PPE is also essential part of the cleaning process. Once an item has been cleaned it must be dried thoroughly with a disposable cloth to prevent any organisms multiplying.