Home retail improvement products and services in the future will gain efficiencies from procurement, distribution, outsource and reduce transportation cost and take on competitive pressures through development of more new products demanding customizations from business partners. References The Home Depot U.S.A., Inc. (2003-2006) The Home Depot Retrieved from online web address:
If the project charter is done correctly, it will broaden the consumer base for the company and References: Hill, S (2009) Marketing Management retrieved on January 10, 2013 from http://www.stsc.hill.af.mil/crosstalk/2000/12/smith.html Smith, W (2010) Project Initiations retrieved on January 12, 2013 from http://www.1000ventures.com/business_guide/crosscuttings/project_stakeholders.html Mulcahy, R (2009) What is a Project Charter? Retrieved January 17, 2013 from WWW.CISCOPRESS.COM Nankivel, J (2008) Project Charter: How Important is it? Retrieved January 17, 2013 from
Unit three: Principles of managing information and producing documents Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. Word processing Spreadsheets 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? Speed Flexibility Quality New possibilities Efficiency Ref: IT for Business Success http://smallbusiness.chron.com/information-technology-business-success-4019.html Section 2 – Understand how to manage electronic and paper-based information 1.
This ID will track the purchasing habits of customers and take account of what their purchases are as well as their quantity. The customer can access their account online by entering in the ID code and e-mail address. The customer can then track their purchases and points, use their points there, or make online purchases logged into their account. Security The data entered and transmitted will be on a secured server and website. Security measures will be put in place at each location including anti-virus and removal of hazardous programs.
This information includes customer name, phone number, delivery address, email, type of organization, and a designated order number for references. Since each order have to through several different departments, it is critical for us to maintain and share this information with all of their employees. GoldMine enables instant access to company-centric view of customer and contact information, including complete histories, sales, and calls (FrontRange Solution 2007). Macromedia Dreamweaver MX is a professional visual editor for creating and managing websites and pages. With Dreamweaver, you can create pages that can be viewed on any browser, any platform.
Once the customer gets to the website, what information is important to the company and why? (Examples: How long was the customer on the website, areas visited, did they order a product or service, etc…) b. CRM software Which CRM Software program is recommend and why? How are they going to capture data from the customers for the business? c. Improvement of customer experience How to use this information to better the customer
This group also could devise customer surveys, read trade journals, and observe the fashions of those working and those attending school customers. The company also can provide feedback from customers concerning for the products, surveys, or onsite questionnaires. I also think any managers can create a program in which employees can monitor customer needs and help managers to create a effective and efficient customer environment. On the other hand, the employees can be more closer to the customers when they thank them for their purchases at the store and invite them to cam back for a new one. The customers need to feel they are welcome in any time in the store and find everything they want or need in friendly
Managers should manage the supply chain efficiently and employees should track as many items as possible while knowing the availability. In addition, some of Kudler’s other needs include payroll, accounts payable, accounts receivable, capital assets, inventory, purchasing, general ledger, point of service transactions, bank reconciliations, and security. Strength and weaknesses Currently, Kudler uses a comprehensive Retail Enterprise Management System (REMS) to run their business. REMS contains different modules, which includes both finance and accounting. Microsoft designs the software and it provides a complete point of sale (POS) solution that enables Kudler to meet unique requirements (Microsoft Dynamics, 2014).
To achieve the next stage of acceptance, a company should utilise more specific techniques such as workplace meetings or online information that allow staff to adapt the information to their particular circumstance. Acceptance facilitates commitment and team meetings allow staff to discuss the changes including how the change will help them individually. Participation, the final stage of change, utilises intimate interpersonal communication to aid employee involvement. Small groups working towards process improvement with richer, deeper
First, providing employee financial information, pay records, and even benefits information on one site can greatly assist the Human Resource department. They can even make this information available to each employee, through the use of a virtual private network. The production department may use intranet technology to use online chatting or group emails to provide more efficient communication among different levels of production. Sales and marketing departments could create websites to advertise their products, or even create databases to measure the amount of visitors they have daily, or weekly. They may also be able to monitor the demographics of those people who are purchasing which products, or even watch the amount of competitor products that are similar and are being purchased.