Integrated Marketing Communication (Imc) and Customer Satisfaction

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Integrated Marketing Communication (IMC) and Customer Satisfaction MKT 500/ Marketing Management 11/22/11 Integrated Marketing Communication (IMC) and Customer Satisfaction Strategy Discuss the company’s advertising strategy and how it aligns with its marketing goals. The marketing goal of my company is to increase sales of our medical vacation package by 5 sales each month on the internet. Our strategy is to get our site reviewed by potential medical patients in need of medical, dental and cosmetic treatments with a vacation. We will compare number of sales the month after the review with the number of sales during the month prior to the review. We will use a unique positioning strategy. This way we can prove our product is truly unique. This is commonly found when producers take an average product and add a new, unique element to it. An example of Unique Positioning Strategy would be in Crest toothpaste. Crest added the unique feature of Scope in their product to differentiate it from other brands of toothpaste. We are anticipating doing well enough so eventually we can use Brand Image. Brand Image is another very common way companies choose to advertise. In brand image, an advertiser is not trying to create rational thinking. This type of advertising strives to create emotion and give a brand a personality. A great example of brand image is found in Proactive Acne Solutions. In each of their commercials they have celebrities sharing their Proactive experiences, giving the brand a face people want to be. Discuss how the effectiveness of the advertising will be measured. As an owner of a business, I would want to know if our advertising was effective. What I would need to know is the true value or meaning of the word “effective” on the various advertising agencies. I

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