Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
1.1 Communication is a way of giving and receiving of information between people whether this is by verbal and non verbal means. Effective communication is a two way process, ensuring that the correct message is sent, received, and also understood by the other parties. People communicate for many different reasons: to express feelings and needs; to help to build relationships; to socialise; to ask questions; to receive information and instruction; to share knowledge; to share opinions. 1.2 Communication is a vital part of being able to develop a relationship with a resident. Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start.
QCF Health and Social Care – Level 3 Unit 305 Promote person centred approaches in health and social care Outcome 1 1.1 Explain how and why person-centred values must influence all aspects of health and social care work. Health and social care should be based upon person centred values, and should be individualised, as this is a law requirement (Human Rights Act 1998, Health and Social Care Act 2012, etc.) The Principles of Care are a set of standards which form the foundation on which to build your practice. You need to be aware of why you must promote the values in your day-to-day practice; why you must consider the people you are supporting in promoting these values – their culture, their means of communication, their likes and dislikes, their family, other professionals you may be working with and also your colleagues. These are some of the principles of care: * Individuality * Rights * Choice * Privacy * Independence * Dignity * Respect If person centred values, which should be at the heart of all work in the health and social care sector, are followed as they should be, then all individuals should feel that they are being supported in accessing their rights.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
Support Individuals with a learning disability to access healthcare Outcome 1 A rights based approach means to treat all with the values of fairness, equality, dignity, respect and autonomy, values which are also at the core of quality health and social care. Some of the reasons why a rights-based approach to health and social care is considered to be best practice are that it supports health and social care staff in meeting their professional ethical obligations; it also improves the decision-making processes and enhances the health and well-being of all service users. The rights base approach also sends a message to society that people with disabilities are first and foremost equal persons with human rights. If an individual was unable to give consent regarding any treatment a best interests decision would be made on behalf of the individual by the individual involved in their immediate care which can be a support worker, social services or doctor. The individual should be given all of the relevant information surrounding the medication or treatment which they require.
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
Individuals become more involved in the community and more aware of opportunities and what they can hope for themselves. Increased opportunities for learning and development of important skills, knowledge, education and employment. The secondary benefits: · can be described as benefits that occur as a result of active participation, but are not a direct aim of active participation. For example: Decreasing the likelihood of abuse. As the individual engages positively by actively participating in their personal care, the scope for abuse by others is reduced, decreasing vulnerability.
Amy Thompson Unit 14 1.1 The person centred approach is keeping the individual present and actively participating in the types of care that they would wish to receive including when and how. It involves all aspects of that person including beliefs, dignity, rights, choice, privacy, respect and independence. 1.2 The person centred values must influence all aspects of social care work. It also give a further advantage to the care staff as they are more aware of the needs and types of care that are expected by the resident. For example if the resident doesn’t wish to be washed by a male member of staff this should influence all areas of that persons care.
1. Understand the application of person centred approaches in a health and social care setting • Explain how and why person centred values must influence all aspects of health and social care work. Health and social care should be based on person-centred values, and should be individualised as this is a law requirement (Human Rights Act, Health and Social care Act 2012, Codes of practice for Social Care Workers, etc). It is an organisational requirement as well. If person centre values that underpin all work in the health and social care sector are followed as they should be then all individuals should feel that and health workers ensure that : Person centred values are guides on how individuals are treated.
Positive relationships enable information to be communicated far more effectively. Working in a school this will benefit pupils when you are dealing with parents or carers as they will be more willing to get involved in the child or young person’s education and care. Building and maintaining positive relationships and effective communication with pupils will help them know and understand what is expected of them and acceptable boundaries. In order to develop positive relationships with children, young people and adults effective communication is vital. To effectively communicate we must: • think consciously (everyone is an individual) • explain (be clear, use appropriate language) • listen actively ( occasional nods and eye contact) • be true to our word (say what you mean, mean what you say) • recall (repeat snippets of what has been said to you) • have empathy (non-bias understanding of others situations) • clarify and question (ask the other party if they understand what you have said ) • body language (your own and reading the other persons) Not putting the above skills into practice will create barriers to effective communication and positive