Hcs 413: Management Interview

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Management Interview Robyn Hollis University of Phoenix HCS/413 June 6, 2011 Steve Kovak, MHA I choose Nova Foote as my interviewee. She is an administrator for a small hospital in Meade, Kansas. There are many employees in any hospital that have different importance. Management sets up the scheduling for the organization for accounting, housekeeping, maintenance, information technology, and human resources allowed (Nova Foote, personal communication, June 2011). Key Players There are many departments in the hospital. There are many important players in hospital. There are doctors, nurses, accounting, housekeeping, maintenance, information technology, and human resources. There are also lower level employees such as, laboratory technicians, e-ray technicians, pharmacy technicians, and other personnel. There are many levels in each department. This also depends on levels of experience. Helping patients is the biggest priority in the hospital. The department manager is the biggest key player, because they are the one that schedules the staff to assure everything runs efficiently. The hospital like every company expects proper…show more content…
Management must direct employees to what they must do. If management sees slack in performance of an employee, management must find out what is going wrong. If is lack of training, employee having a coworker issue, or a personal problem management needs to do what is necessary to make it right. Management needs to give them the training the employee needs or send them to a training program. If it is a coworker issue, try to switch the shifts, work in a different department, or different ends of the department. Management is trained to handle stressful situations. A manager’s decisions affect quality-of-life outcomes in the critical boundaries between people and organizations and between organizations and their environments ( Lombardi, D.M., & Schermerhorn, J.R.
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