Eye to Eye Case Study

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Talia Adamson Taliaadamson2@gmail.com Talia Adamson Taliaadamson2@gmail.com CM310 Prof: K. Leonard CM310 Prof: K. Leonard Eye to Eye Unit 7 Assignment Eye to Eye Unit 7 Assignment Conflict is something everyone deals with in their lives and each individual has their own conflict styles. When looking at conflict there are several things that should be looked at one that comes to mind with me is “Nature of the conflict” as discussed by the Wilmot and Hocker Conflict Assessment Guide. If we look at the case study “Eye to Eye” as an example, it shows two individuals with the same form of conflict styles; both are one sided and only can see their side or their point of view. This is fairly common in conflicts. Another form of conflict that comes to mind is “me vs you”, the need to “win” at all costs. Both of these types of conflicts typically show signs of micro-events that occur leading to the conflict and even throughout the conflict. One of the things I see in the conflict between Monica and Enrique in the “Eye to Eye” case study is micro-events. Micro-events are “repetitive loops of observable interpersonal behaviors with a redundant outcome “repetitive loops of observable interpersonal behaviors with a redundant outcome (Wilmot & Hocker, 2011).” What this means is something occurs over and over with no change in the situation or outcome. It’s basically going in circles with no resolution. In the case of Monica and Enrique in “Eye to Eye” case study, both individuals continue to argue over the same things, doing the same things before which leads to the same fight. Communicating clearly and dealing with their issues head on and not being so one sided would put an end to these micro-events that occur. Once this is able to happen, things will go more smoothly. “Once the underlying structure is decoded, one can begin to predict
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