Explain The 4 A And Rsquo's Model

439 Words2 Pages
The 4 A’s Model Don’t get ANGRY Manage ABUSE Maintain a positive ATTITUDE Be ASSERTIVE Don’t get Angry It is all so easy to get angry when you are dealing with persons that are under the influence of alcohol or drugs. As professional Security Officers we have to learn to control our anger so as not to intensify the situation, it is a proven fact that people do not like authority. Controlling our anger is a useful tool in defusing conflict and later throughout the course we will use a model called S.A.F.E.R to help us defuse conflict. Managing Abuse Managing everyday abuse is something we have all learnt to do throughout our growing up, whether it be we are disabled, from an

More about Explain The 4 A And Rsquo's Model

Open Document