Expert Systems in International Business

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International business, which is any business that is carried out across different countries and regions, is not a relatively new form of business but is one that has grown of considerable interest in the past few decades or so. Due to the expansion of opportunities across the globe, international business has become just as vital as any other form on trade. Another very important reason for the success of international business is the importance it has on networking and interacting with other businesses globally. By doing business internationally, it creates a contact that a business would not have otherwise. With an open portal of contacts to pull from, a business has the opportunity to gain commercial advantages in different markets worldwide, which not only grows their business internationally but domestically as well. Being that the structure of international business is a very complex one though, you can imagine the type of systems that have to be put into place in order to make the entire operation not only work, but work in such a way that actually makes another business want to conduct business internationally. To hard of a process would make countries disinterested, and that is not good for interested parties whom are in search of what certain countries have to offer. With this fact in mind, many businesses have developed, or improved upon, things such as expert systems which the have developed to not only make domestic business easier, but also international business easier as well. An expert system, also referred to as knowledge based systems, is an artificial intelligence system that applies reasoning capabilities to reach a conclusion (Haag 2007). Expert systems are excellent for helping to solve diagnostic, problems that require an answer to the question “What’s wrong?”, and prescriptive, problems that require an answer to the question “What’s to

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