Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
It offers choices which can reduce the likeliness of abuse. It’s important for staff and individuals to know how to make a complaint. It has to be accessible so it doesn’t become difficult to make a complaint. This could result in individuals not complaining. They also need confidence that something would be done about the complaint.
Task 1a • The importance of carrying out a detailed body analysis & relevant tests is so that you can pick up on any posture faults, avoid any areas which may be contra indicated and you are able to give them information on ways to improve their posture. It is important to carry out relevant tests such as cold or hot and sharp and blunt so that you are sure the client can feel the difference so they can tell you if they want the machine higher or lower and can feel the full benefit. This also prevents you from harming your client if they can feel something within the treatment which feels painful. • The importance of positioning the client correctly so they are as comfortable as possible and you aren’t causing them any pain or injury. It is important to be positioned correctly as a therapist so you prevent yourself from pain or injury if you consistently and positioned correctly this can result in repetitive strain injury.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs It is important that you make sure that you are able to communicate with people you support in the best way for them. b) Wishes and preferences For the best way to meet their needs. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues If you have good communication skills with your colleagues they will be more likely to want to
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
It leads to better outcomes and it creates better patient and family satisfaction. The FCC’s basic concepts are based on respect and dignity where health care providers listen to what the patient and the patient’s family’s perspectives and opinions are. Patient and family knowledge, values, beliefs, and cultural backgrounds are very important to consider incorporating into the planning and delivery of health care. Patients and families are encouraged to decision making depending
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
Seeking feedback also determines what is already working well and shows that you are open to improving your own practice. 2.3 It is important to use feedback in order to ensure that your practice meets the changing needs of the individuals within your care and to raise awareness of both your strengths and your weaknesses within your role. When you actively use your feedback it shows that you have
Effective communication helps care workers to give and receive information of the individuals care and welling being. It enables care workers to express understanding, support, trust and acceptance towards the clients. Effective communication also helps care workers to identify and support individual’s abilities and reduce dependency. Physical needs, care workers need to look for physical needs which involve pain, cold, hunger etc. Emotional needs, care workers need to help the client feel safe, poor communication may make the client feel threatened.