Employee Attitudes and Behavior in Hrd

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Employee Attitudes and Behavior in HR Development Star Douglas Webster University Abstract Different work environments were researched to assist in determining ways to manage attitudes and behaviors in the workplace. Each organization that was researched referred to the major job attitudes, job satisfaction, job involvement, and organizational commitment. These three major attitudes along with several other factors play a huge part in human resource development. Keywords: attitudes, job satisfaction, job involvement, organizational commitment Employee Attitudes and Behaviors in HR Development In almost every organization, there is a great deal of diversity, which means there are different attitudes and behaviors. These attitudes and behaviors can be good or bad, depending on the individual and the situation. Human resource development plays a huge role in determining the atmosphere of the company. Attitudes and behavior are major parts of an organization that help determine the success of the organization. Emotions are defined as, “psychological and physiological episodes experienced toward an object, person, or event that create a state of readiness.” Emotions can play a big part in influencing a person’s behavior. Several different emotions are experienced by people in workplace settings as well as other environments. Some scholars have grouped all emotions into six main categories: anger, fear, joy, love, sadness, and surprise. Each of these categories of emotions can determine how an individual performs at work. These emotions can also determine how employees communicate and interact with each other while on the job. Emotional labor is defined as, “the effort, planning, and control needed to express organizationally desired emotions during interpersonal transactions.” Emotional labor demands are higher in jobs requiring a different emotions and more

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