Effectiveness and Impact of Virtual Teams

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Running Head: EFFECTIVENESS AND IMPACT OF VIRTUAL TEAMS Literature Review: Effectiveness and Impact of Virtual Teams Technology is consistently evolving and impacting many organizations worldwide. It has changed many aspects in the workplace, including work styles, communication, and teamwork. Communication has been transformed into the ways of the virtual world, directly affecting group dynamics. Organizations often form teams of employees to serve a variety of purposes and reach goals in a more effective manner than independent work. Teams used to work strictly through face-to-face interactions, but with growing technology, virtual teams have been created and are used fairly often. “A virtual team is any team whose member interactions are mediated by time, distance, and technology. The core feature is not the technology, but that the team works together on a task while physically separated. Group members can communicate through e-mail, voice mail, video conferencing, electronic bulletin boards, and intranets.” (Levi, 2007, p. 258) Many research studies have been done to assess the effectiveness of virtual teams, examining the positive and negative aspects. This literature review is aimed to analyze several articles where researchers have explored many components of virtual teams and their impact. Vroman and Kovacich (2002) wrote an article that analyzed “the interactions of a virtual interdisciplinary team.” They explain computer-mediated communication (CMC) to be the basis of virtual teams, which they then compare to face-to-face teams. They examined the Interdisciplinary Training for Health Care for Rural Areas (ITHCRA) project, which is a team comprised of many different types of health professionals (e.g. clinical psychologist, nurse practitioner, nutritionist, etc.) The team’s ultimate goal was to develop an interdisciplinary health care

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