Dove Case Essay

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Case Analysis - Dove Problem: Dove needs to decide the future of their “Campaign for Real Beauty.” Critical Factors: (1) Management’s feelings (a) The “Real Beauty” campaign has placed the Dove brand at risk creating tensions and controversy within the company. (b) Management considers these questions: “When you talk of real beauty, do you lose the aspiration element? Are consumers going to be inspired to buy a brand that does not promise to take you to a new level of attractiveness? You’re setting yourself up to be an ordinary brand.” (2) Brand Growth (a) The brand has grown by $1.2 billion (b) 2006, Dove was identified as one of the 10 brands with the greatest brand growth percentage gain held and business value in the past three years. (3) Use of new media (a) The media landscape is increasingly fragmented and people are no longer passively consuming media. (b) If a company sticks to its developed principles and has a quality product and message to offer, they need not worry about negative attention because the free media community polices itself. (c) The success of free media depends on the issue resonating with the target audience provoking conversation and interest. (4) Much of the growth was attributable to its extension into new personal care categories. The question of how much of the profits can be attributed to the campaign is questionable. (5)Exhibit 4, according to the self-descriptors for ones look: 2% of respondents worldwide chose to describe themselves as beautiful. (6) Dove’s current campaign (a) In 2002, Dove became a master brand in order to encompass all of its products under one message and inviting participation. (b) The mission statement is to make more women feel beautiful every day by broadening the narrow definition of beauty and inspiring them to take great care of themselves. Alternative (1) Maintain all current aspects of “The

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