Unit 207 Task A Ai) Person centered values means treating the clients as individuals making sure that they are being treated with dignity and respect, making sure that they have there privacy, and that they have their independence, we need to make sure to give clients a choice of different things and that they have a right to choose them, we also need to recognise that working with professionals is partnership not a relationship. Aii) It is important for care workers because we want to treat our clients as individuals and they way you want to be treated. The main reason why it is important is because it is a law requirement, they come from different acts such as, Human Rights Act 1998, Health and Social Care Act 2008 and the Codes of Practice. Care Quality Commission got the essentials standards from the Health and Social Care Act. If the person centered value are all being followed correctly then the clients should feel happy and content.
They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm. To implement agreed ways of working you follow the Policies and Procedures and the service users care plan, where the management of the individual's daily care needs are agreed and documented. It is extremely important to have up to date agreed ways of working as there may be changes in policies within the law. Our company may have to implement them to help protect the vulnerable. You have a duty to keep service users safe by following policies, procedures and working within your job role.
Organisational requirements for dealing with complaints The aim of it is to ensure that complaints procedures are properly and effectively implemented and the service user feels happy and confident that their problems are being taken care of, and acted on promptly and fairly. When handling a complaint the company must ensure that the service user and the representative of the service user, carer and any one else involved is made aware how to complain and the company provides easy solutions to make a complaint. Complaints are dealt with properly and fairly, as this may cause distress to the service user and staff. Complaints should try and be resolved between the company and the complainant but If the complainant or company feels that it
It is vital for Kudler to continue reviewing and improving its information system to ensure its appropriateness to the changing characteristics and needs of its customers. More focus should be placed on forecasting techniques to ensure that there would be a match between what the company offers and what the customers need. The best decision may be to use a combination of methods to forecast sales rather than just one (Payne, 2012). Once the manager accepts the process, they must see to it that it is logical, it fits the needs of the organization, and it can adapt to changes in the environment. Threats and
I can promote good practice by leading by example and by ensuring staffs are fully trained in risk assessment and promoting the individuals rights and person centred care planning. By ensuring staff are well trained and fully aware of risk management it ensures individuals are being actively supported and empowered to reach their full potential. I use my own supervisions with my manager to be able to reflect on my own performance and can look at ways in which this can be improved upon through training and development. It is also useful to periodically look at the HSE website to update my general knowledge on specific areas and through my 1 2 1 appraisal I use more in depth reflection processes to give examples of my own practices that demonstrate positive outcomes in the area of Health and Safety. 4.4 Analyse how helping others to understand the balance between risk and rights improves practice.
Justin Gemoll – Justin’s assessment score is ENFP. The relationship theory would apply to Justin because he provides inspiration, helps others and wants everyone to reach their full potential/ My leadership plan for Justin is for him to participate in strategy development and implementation. Mai Yang – Mai’s assessment score is ISTJ. The leadership theory that would best apply to Mai is the relationship theory because she is focused on the performance of group members, and she has high ethical and moral standards. My leadership plan for Mai is that she assists in the market research, development, and implementation of strategy Leroy Washington – My personality assessment score is ISTP.
Home Depot’s key to success is the way the organization treat people well and encourage associates to speak up and take risk in leadership and development for growth. The organization use the Bill of rights for legal, ethical, and regulatory issues that allow customers access to customer quantity and price, assortment and training on the sales floor for the philosophy of customer service “whatever it takes” to cultivate relationships with the employees and customer for security measures (The Home Depot Foundation,
This leads to a better working environment. Example of personal skills; | Communication skills are skills that allows individuals to send or receive information which is well understood without any misinterpretations. Communication skills is important in every in Tesco. Tesco makes sure they build their communication skills on good grounds and employees use formal communication when working. good communication skills has improved their business in different ways and has made Tesco one of the successful companies | Suitable qualifications; this is the educational qualities that a person posses that makes him/her suitable for the job role available.
In other words, the way we support our service users should reflect and illustrate what has been written in the legislation. We should therefore make sure that we promote anti-discriminatory practice, inclusion, equal opportunities, equality and diversity, and confidentiality to promote best practise. If we keep good notes and share information with colleagues correctly then we will be able to help and support patients correctly and encourage positive behaviour. We should also make sure that we are up to date with any changes regarding legislation. 1.2 Define what is meant by restrictive interventions.
Northern Caribbean University College of Business and Management Department of Business Administration Presented in partial fulfillment of the course MKTG 490- Strategic Marketing Marketing Plan To: Dr. W. Greenwood From: Latisha Simpson - 11120405 Travis Smith- 60100223 Gail Wanlis- Executive summary Seprod strive to serve its customers with value and competitive prices plus a wide assortment of products options. We aim to take advantage of opportunities by tightening channel relationships with our distributors and suppliers as well as our subsidiaries. Customer satisfaction is paramount as we attempt to cooperate as best as possible with the volatile economic conditions to meet customer needs. We target middle and lower class customers as well as children and family demography. It is our goal to position our products in such a way that our customer experience unrivaled satisfaction mentally and continue to patronize our organization despite our competitors offering.