Coca Cola's Marketing Concept

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Introduction: Coca Cola’s Marketing Concept Refresh the world… inspire moments of optimism and happiness… create value and make a difference. Coca Cola’s mission statement declares their purpose as a company and serves as the standard against which they weigh their actions and decisions (Coca Cola, 2011). This statement of intent, combined with a vision for achieving sustainable quality growth and applying a defined set of company vales, has enabled Coca Cola to be successful through its exceptional marketing concept. Analysing the Marketing Environment Micro Marketing Environment The Company Coca Cola employees represent thousands of communities and many cultures, priding its self in employing passionate and driven individuals and encouraging them to make a difference. Suppliers The Coca-Cola website outlines specific supplier expectations, diversity policy and guiding principles to ensure they maintain the best possible quality. Coca Cola consider their suppliers as partners and in turn provides extensive training as well as routine inspections. Marketing Intermediaries Coca-Cola works directly with its intermediaries to maximize sales. A website (www.cokesolutions.com) is available specifically aimed at helping intermediaries with problems and additionally works directly with its retailers. Customers Coca Cola cares about every one of its customers and strives to reward its customers with great service and a great product. This is a statement which is confirmed by the inclusion of page on their website dedicated to customers – providing recipes, interactive quizzes and email alerts for up to date company news. Competitors Coca Cola’s main objective is to deliver a better product to its consumers than any other competitor and can attribute their success in doing so to the creation of strong brand awareness through promotional advertising and the

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